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Brown Stephen Dr.
- Dental
- Chesterfield, VA
About this business
Dr. Brown is Richmond's premier oral & maxillofacial surgeon. Dr. Brown specializes in wisdom teeth, toothaches, multiple extractions, impacted teeth, dental implants, facial surgery, pediatric surgery, root canals & general anesthesia. Dr. Brown offers same day emergency appointments.
Location details
10110 Iron Bridge Rd, Chesterfield, VA, 23832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I've never had a tooth pulled before and was very nervous about the process going in to have my wisdom teeth out on August 4th, especially as the bottom were both sideways. Dr. Brown and his staff were very reassuring and calming, polite, and helpful from the moment I walked in the door. At his recommendation I only had my bottom wisdom teeth extracted and there was minimal pain in the few days afterward, and I am healing great according to my follow up yesterday. Will come again if needed.
I would like to personally thank Dr. Brown and his staff for such loving care. Upon arrival I could immediately tell the staff was genuine and caring. Smiles galore. They readily welcome you to the office and explain everything. Dr. Brown has one of the best bedside manners and answers your questions before you even ask. Dynamite practice with great staff. Dr. Brown was able to file my wisdom tooth to medical insurance and only a copay occurred.
I went in to have 4 wisdom teeth extracted, with anesthesia. When I called to make the appt, they asked me to bring $300 with me; when I asked how much my total would, they advised that they had never seen anyone with insurance pay more than $600 out of pocket. We arrived the day of surgery, paid the $300, and were told that each tooth costs just under $200 before insurance. The bill came- they charged me $1293 AFTER insurance paid over $600, and they can't seem to understand my frustration.
Dr. Brown was nice enough, but my experience with his billing person has been extremely difficult. I filed a complaint with BBB for incorrect billing that is still pending. It seems there have already been (3) other complaints directly related to billing filed with BBB since Aug 2015. Dr. Browns response to BBB, indicated I was at fault, and shifts the blame to the customer instead of investigating his staff actions. He has not called me to discuss, he just takes the word of his staff.
I love Dr.Brown he definitely eased my nervousness.I can barley feel anything...3 days post
Frequently asked questions about Brown Stephen Dr.
How is Brown Stephen Dr. rated?
Brown Stephen Dr. has a 3.6 star rating with 43 reviews.
When is Brown Stephen Dr. open?
Brown Stephen Dr. is open now. It will close at 7:00 p.m.
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