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Brown Buick Gmc

4.5

About this business

We are Amarillo's oldest locally-owned dealership! We are proud to be a part of the Amarillo community. We are your one-stop shop for new, pre-owned, certified pre-owned, service, parts, and body shop. 

Location details

4300 Georgia St S, Amarillo, TX, 79110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5929 reviews
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Angel S.'s profile image
Angel S. 
3 years ago

The buying process was easy.I got the car I wanted.. The payments I wanted Donovan the sales manager was great. My down payment did not reflect on my paperwork so he fixed that right away and redid my contract. I was told I can pick my car up after they serviced it and detailed it. I went to get my car before they closed and it never got detailed. Trash and dirt everywhere. Now after having the car for a few month I was planning a road trip so went to get a basic oil change and inspection. Was shown the tires were bolding on... read more

Mari Rodriguez's profile image
Mari Rodriguez 
4 years ago

I do not recommend doing business with Browns. We recently purchased a gmc Denali Yukon for over $40k and traded in our old vehicle. Salesman said, whatever you need let me know. He called a few days later to ask if we had any issues and my husband mentioned that they needed to check the struts and the headlight was out. We thought we purchased a decent running vehicle! But no. The first day we had it, they kept it because the vehicle was not clean and they needed to detail it. Later that day when we got it back, the check o... read more

Business response:

Mari, we are very sorry that we have failed to meet your expectations. Our General Sales Manager, Nick Alfiere, will be reaching out regarding your experience and to ensure you and your vehicle are taken care of. We do sincerely apologize for any inconvenience. 

Megan Huff's profile image
Megan Huff 
recommend  Recommended
4 years ago

Terry Watson is the absolute best! I enjoyed working with him, and I will do so in the future!! He helped me with the purchase of my brand new 2021 GMC Yukon! 

Business response:

Hello Megan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Terry was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Lauren Brooks, lauren@brownautogrp.com, (806) 353-7211 

Jessica Kildow's profile image
Jessica Kildow 
recommend  Recommended
4 years ago

John helped me deal with insurance issues and relieved a lot of stress and got me into an amazing car! Thank you so much! 

Martin Jacobsen's profile image
Martin Jacobsen 
recommend  Recommended
4 years ago

Terry and Eli worked with my daughter and me. They were friendly and helpful. They told us what they had and what they were asking for it, and it remained consistent-no games. Very good experience. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Lauren Brooks, lauren@brownautogrp.com, (806) 353-7211 

Dave Pattison's profile image
Dave Pattison 
recommend  Recommended
4 years ago

Purchase with confidence! 

Business response:

Dave, thank you so much for the great recommendation and for entrusting us with your purchase! We appreciate it. 

Connie Haskins's profile image
Connie Haskins 
4 years ago

We were looking at buying a vehicle today and they would only give us half of the trade in value of our vehicle. they were not even interested in trying to work out a deal with us. I guess their business is doing so well during this economic downfall that they don't need our business. 

Patrick Tischer's profile image
Patrick Tischer 
recommend  Recommended
4 years ago

We Bought a 2016 F250 Lariat, Brad in sales helped us out and got us our awesome truck. 

Paula Cummings Pyle's profile image
Paula Cummings Pyle 
4 years ago

Disappointing experience... enough said 

Frequently asked questions about Brown Buick Gmc

How is Brown Buick Gmc rated?

Brown Buick Gmc has a 4.5 star rating with 929 reviews. 

When is Brown Buick Gmc open?

Brown Buick Gmc is open now. It will close at 6:00 p.m.  

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