Brookdale Richland Hills TX AL

Tammy Raffkind 

on Google

a week ago

I live in the neighborhood and this facility has consistently ignored my request that they pick up their trash. It gets thrown outside the bin and rots, smells and is probably a medical waste situation. Animals get into it and it get blown into the neighborhood yards. If they can't even manage their trash I can't imagine trusting my loved ones care to them. *Photos taken 2/23 that's a glove with feces. 

Laurie Zawiskie 

on Google

a month ago

In the 2 yrs my mom was in MC, they went through 3 directors & 2 activity directors. I saw multiple nurses come and go...I would see them start with enthusiasm to make changes and then defeat when they could not. I would get my hopes up just to be let down. It was fine at first, but went downhill quickly. I was told during the tour, they offered fine dining (table cloth, napkins and a center piece on the table). At one point the fine dining stopped and they went approximately 6 mths w/o even a napkin to wipe their mouth. Res... read more

Dian Darr 

on Google

4 months ago

Making the decision to place a loved one in a care facility is one of the hardest decisions one can face. I visited nine facilities until I entered Brookdale, Richland Hills, and felt immediately at home. As we made this transition, every question or challenge we had was answered by the staff with kindness and a solution. The one thing I never considered was how much my husband would improve. He has now been here for a year, and has such good friends who look after each other. The happiness and friendships he has developed a... read more

Kent Mcleod 

on Google

6 months ago

My mother recently needed a Level B facility for assisted living. She moved to Brookdale Richland Hills. We were extremely impressed by the quality of the staff. Madison, Blake, Shea, Chris and really all the team were wonderful. They were patient with all of our questions and requests. They displayed competence but also genuine compassion and warmth. Thank you to all!