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Brookdale Palestine
- Assisted Living Facilities
- Palestine, TX
About this business
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. We're here to help you through the uncertainty of what's next and provide assistance during the journey.
Location details
101 Trinity Ct, Palestine, TX, 75801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My 81yrs old mother suffering from dementia resides at Brookdale of Southfield and I am her 24/7 Caregiver. Over the course of the six months that she's resided here, we've had problems with therapists and staff arbitrarily showing up at will rather than confirming appointments or calling, which causes great confusion with dementia patients, meals have been ordered but never delivered, some meals delivered where incomplete with staff saying they will return with missing items but they never return, meals have to be picked up... read more
My husband has been in Brookdale Cordova Tn for almost 4 years. We are very pleased with his overall care. Meals are good and when he recently needed OT and PT following hospitalization he made great progress with services in house. I would recommend this facility.
Business response:
Ms.*******, we appreciate you taking the time to share your feedback with us! We are glad to hear about your husband's progress. We've shared your feedback with our local and regional management teams.
My grandmother has been a resident of the Brookdale Wekiwa Springs location since 2014. During the course of her stay anytime I would call to find out about her wellbeing, I would get the runaround. It seemed as if no one actually knew anything about her. Almost like a rehearsed script. Fast forward to two months ago when she was rushed to ICU. The nurse who called me from Brookdale (the only phone call I received from them in 3 years) notified me that she seemed out of sorts. They took her temperature and decided to call th... read more
The people who really care give great service! The activity director does an exceptional job getting residents involved in activities! Thank you to those who do give their best, and to all of these I give 5 stars!!
This place is really HOME! You can see it on every face in the building! I'm so blessed to have Brookdale Palestine and its residents and staff in my life!!!
Love this place and all the many blessings that fill the building
In late December 2016 my Mother was ready to move to Brookdale in Lewisville, Texas. Local management is very caring and concerned about their residents and it appears to be a clean and well run facility. As Mom was getting ready to move in she had a health set back. We had already paid the rent and $1,500 community fee. Subsequently, Mom died in mid January and was never able to move in. Kim - the Executive Director - has gone above and beyond to try and get our refund. She has successfully gotten the rent refunded. However... read more
Business response:
Mr. ********, you should have received the refund for the community fee. We asked your District Director of Operations to reach out to you and she informed us that she was going to process the refund for the community fee. The Executive Director, Kim, will also be following up with you.
Frequently asked questions about Brookdale Palestine
How is Brookdale Palestine rated?
Brookdale Palestine has a 4.1 star rating with 61 reviews.
When is Brookdale Palestine open?
Brookdale Palestine is open now. It will close tomorrow at 12:00 a.m.
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