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Brookdale Palestine
- Assisted Living Facilities
- Palestine, TX
About this business
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. We're here to help you through the uncertainty of what's next and provide assistance during the journey.
Location details
101 Trinity Ct, Palestine, TX, 75801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
On Fri, Jan. 5, 2018, Emergency room called me to come get my dad. A steel door at Brookdale in Durham, NC had slammed shut during a fire drill and knocked him down. After being bandaged and stitched, ER called Brookdale to come & retrieve him, but was put on hold and then hung up on. When ER called back, Brookdale would not answer the phone. So hospital called me. Skin was torn off both arms. Thumbnail was torn off at the root. Blood was on his clothes. I drove him back to Brook**** at 9 pm. The door was locked. Nobody was ... read more
Spending a great Family Night with my Mom and her friends at Brookdale. Everyone here really cares about all the residents. It truly is one big family. My Mom came to Brookdale 15 months ago for a trial stay. Within one week, she was making plans to move in full-time. She enjoys playing bingo and gardening with her “green thumb”. Each staff member tries to keep every resident engaged and involved. I feel so at ease knowing that not only is my Mom being cared for but she is loved and has shaken the stigma of old age. Her life... read more
Great environment. It is obvious that the people that work there really CARE for the residents. All of the people I saw, residents and staff seemed genuinely happy to be there.
Brookdale Senior Living establishments are dangerous! There are so many complaints all over the web they shouldn't even be able to operate. I've sent a letter to Andrew S****, CEO/President, and 52 other people, organizations, agencies and government agencies. My mother was admitted to Brookdale Lakeway following major hernia/stomach surgery. Although they were aware she was coming, not one person greeted nor ever saw her the 1st entire day and night. A stranger showed her to her room. She pushed the nurse call button many t... read more
On Jun 04, 2017, I had an extensive ankle fusion on my right ankle and also five, very large medical screws inserted into my right ankle to try and keep it in place. I was sent there for two months of alleged physical therapy but the two months I was there I did not receive one single incident of any physical therapy whatsoever on that right ankle and then I was discharged without consultation of my surgeon or Breanna H******* who was my P.A. at the facility. Indeed , she was "shocked" and "stunned" about my discharge withou... read more
The Brookdale location in Westminster, CA has gone down hill considerably since Brookdale took over from ******** over one year ago. Currently, the dining room has been closed due to a flood for the past few months, so they are delivering meals to the residents rooms. Some of the "nurses" are not really nurses at all, however, Brookdale allows them to act/say they are. Before the flood, the freezers were out for awhile. If the dining room chairs got soiled, they would throw them out and not replace them, so there were not en... read more
My wife was in Brookdale Mentor for about 5 months. The first three weeks she was sent to the ER 3 times. Medications were not given in the time frame they were ordered. She was in the memory care unit which is a locked unit. She got out and was found approximately 1/4-1/2 mile away. She was scratched up 2 times badly by a caregiver. I removed my wife from this facility. The facility she is in now is very good. I have no complaints at this time about them. I regret the day that I entrusted my wife's care to Brookdale Mentor.
My own mother has been a resident at Brookdale 799 Yellowstone drive. She has been treated with the utmost respect and professionalismâ?? at all levels of service. The Lvns are excellent and the head Lvn is spectacular.
I have read the reviews and they seem to repeat the experience that I have had with Brookdale. They are inconsiderate and down right rude to the residents talking to them like they are imbeciles. They are downright liars(April Jolly and Beth). They took my sister-in-laws cats while she was at the doctor( she pays extra to be able to have pets). They(Beth) told the police officer that was called that April had them and she was at home. The officer asked if she would bring them to a location of her choice so that they could be... read more
Business response:
We appreciate you sharing your concerns and would like to assure you the safety and well-being of our residents is our top priority. Our management team has reviewed and followed up appropriately.
Frequently asked questions about Brookdale Palestine
How is Brookdale Palestine rated?
Brookdale Palestine has a 4.1 star rating with 61 reviews.
When is Brookdale Palestine open?
Brookdale Palestine is open now. It will close tomorrow at 12:00 a.m.
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