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Brookdale Lake View
- Assisted Living Facilities
- Chicago, IL
About this business
Location details
3121 N Sheridan Rd, Chicago, IL, 60657, United States
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I am the friend, and since her horrible experience at La Rosa, now the POA for someone who was admitted to Brookdale Santa Catalina La Rosa Nursing Facility in Tucson, Arizona, in February 2022. What started as the need for rehab after a fall followed by surgery turned in to a progressing and untreated medical condition while my friend was at La Rosa. Her condition was assessed to be behavioral in nature when she was actually experiencing seriously low sodium levels. Her mentation continued to decline, she became aphasic and... read more
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents. Our Healthcare Administrator spoke with the resident's power of attorney at the time, and we have shared your additional concerns with our management team.
I am the friend, and since her horrible experience at La Rosa, now the POA for someone who was admitted to Brookdale Santa Catalina La Rosa Nursing Facility in Tucson, Arizona, in February 2022. What started as the need for rehab after a fall followed by surgery turned in to a progressing and untreated medical condition while my friend was at La Rosa. Her condition was assessed to be behavioral in nature when she was actually experiencing seriously low sodium levels. Her mentation continued to decline, she became aphasic and... read more
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents. Our Healthcare Administrator spoke with the resident's power of attorney at the time, and we have shared your additional concerns with our management team.
(Brookdale S.Tyler, TX) They do not keep loved ones informed about medical decisions or changes. Numerous times my loved one was in double layered depends and both were saturated to the point of leaking through! Also, if your LO needs assistance eating they are NOT very helpful towards them at meal time. We always brought our LO snacks and protein drinks. He lost almost 20lbs in 3 months!
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
(Brookdale S.Tyler, TX) They do not keep loved ones informed about medical decisions or changes. Numerous times my loved one was in double layered depends and both were saturated to the point of leaking through! Also, if your LO needs assistance eating they are NOT very helpful towards them at meal time. We always brought our LO snacks and protein drinks. He lost almost 20lbs in 3 months!
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
(Brookdale S.Tyler, TX) They do not keep loved ones informed about medical decisions or changes. Numerous times my loved one was in double layered depends and both were saturated to the point of leaking through! Also, if your LO needs assistance eating they are NOT very helpful towards them at meal time. We always brought our LO snacks and protein drinks. He lost almost 20lbs in 3 months!
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
(Brookdale S.Tyler, TX) They do not keep loved ones informed about medical decisions or changes. Numerous times my loved one was in double layered depends and both were saturated to the point of leaking through! Also, if your LO needs assistance eating they are NOT very helpful towards them at meal time. We always brought our LO snacks and protein drinks. He lost almost 20lbs in 3 months!
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
(Brookdale S.Tyler, TX) They do not keep loved ones informed about medical decisions or changes. Numerous times my loved one was in double layered depends and both were saturated to the point of leaking through! Also, if your LO needs assistance eating they are NOT very helpful towards them at meal time. We always brought our LO snacks and protein drinks. He lost almost 20lbs in 3 months!
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
(Brookdale S.Tyler, TX) They do not keep loved ones informed about medical decisions or changes. Numerous times my loved one was in double layered depends and both were saturated to the point of leaking through! Also, if your LO needs assistance eating they are NOT very helpful towards them at meal time. We always brought our LO snacks and protein drinks. He lost almost 20lbs in 3 months!
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
(Brookdale S.Tyler, TX) They do not keep loved ones informed about medical decisions or changes. Numerous times my loved one was in double layered depends and both were saturated to the point of leaking through! Also, if your LO needs assistance eating they are NOT very helpful towards them at meal time. We always brought our LO snacks and protein drinks. He lost almost 20lbs in 3 months!
Business response:
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Frequently asked questions about Brookdale Lake View
How is Brookdale Lake View rated?
Brookdale Lake View has a 3.3 star rating with 90 reviews.
When is Brookdale Lake View open?
Brookdale Lake View is open now. It is open 24/7.
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