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Brightstar Care of Poway and Rancho Bernardo
- Home Health Care
- San Diego, CA
About this business
Location details
504 W Mission Ave #206, San Diego, CA, 92025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
We live across the street from one of their care patients. They have come to our home 3 times in the last thee days. Once before 8am, then last night at 8:30 pm, and tonight at 8:00 pm. The last one, Camille, came tonight and refused to for me then number for the agency. I had to look up the information on my own. Another rude employee, Amanda, called. She constantly interrupted, would not let me explain the situation. We have a tenant here who does not want to be disturbed. And they keep sending their caregivers to the wron... read more
A few months ago after my mother fell and refused to be admitted to the hospital, I watched her health decline, literally minute by minute, to the point that she lay in her bed without movement due to heavy meds. I don’t know anything about medicine or patient care and was so afraid that something terrible was going to happen. That’s when I called Bright Star. I remember it was late, around 8:00 p.m. and the answering service took a message and told me that the head nurse, Alicia Pottratz would contact me in the morning. Muc... read more
The best decision I ever made was to engage Brightstar, specifically Alicia Pottratz and her team. Save yourself a lot of headaches and select their services. Alicia runs a tight ship and her team has delivered more than 15,000 hours of skilled nursing care to my father and literally saved his life. Prior to engaging Brightstar, we had 4 years of nursing care from other agencies and consistently had problems and were dissatisfied with many of their staff. In the course of the care of my father, I have personally interacted w... read more
Alicia is SO WONDERFUL! She always has a positive attitude and not only takes great care of my elderly Mom, but she notices other things that might help her out. She is so gentle, caring and amazing at her job. I wish she could be my Mom's Nurse forever!
Alicia is absolutely amazing at her job and I seriously cannot thank her enough!! She really makes my days so much better! This girl deserves a raise for sure!! Thank you so much for all your hard work Alicia it doesn't go unnoticed!!
Frequently asked questions about Brightstar Care of Poway and Rancho Bernardo
How is Brightstar Care of Poway and Rancho Bernardo rated?
Brightstar Care of Poway and Rancho Bernardo has a 4.8 star rating with 48 reviews.
When is Brightstar Care of Poway and Rancho Bernardo open?
Brightstar Care of Poway and Rancho Bernardo is open now. It will close at 11:59 p.m.
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