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Bridgeport Apartments
- Apartments
- Irving, TX
About this business
Bridgeport Apartments is a one-of-a-kind apartment living experience; a community and a home where those who walk through our doors instill hope, expect excellence, inspire service, embody integrity, and exude joy. Find the perfect place to call home with our pet-friendly spaces, available for rent in Irving, Texas. Led by a team of caring individuals that are committed to enhancing the quality of life for their residents by offering unique resident enrichment activities and programs facilitated by certified teachers, health... read more
Location details
4111 Polaris Drive, Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Verified Renter Not much to say really. They didn’t get rid of a neighbor that they promised wasn’t going to be here much longer when I was being harassed by said neighbor. I have been here 4 years and no upgrades to apartment but rent continues to increase every year. I have requested someone to resurface my tub 3 years ago and it was never done. I advised my patio door does not lock over a year ago and nothing done about it. I quit putting in maintenance tickets because nothin is ever done for me.
Business response:
We're disheartened to see that you are unsatisfied with our maintenance service. We do our best to go above and beyond to address resident concerns, and we're sorry for missing the mark with you. We want to look into the maintenance requests we have on file for you and have a conversation about how we can improve this aspect of your residency. At your convenience, we invite you to visit our office. We look forward to ensuring excellence moving forward. Sincerely, Dane F., Community Director - Bridgeport
Verified Renter I have had a lot of issues that have yet to be resolved. Plus, they are constantly turning off the water!!!! it is out of control!!!! I won't stay past my lease due to the issues I have had!
Business response:
Thank you for your review. We apologize for any inconvenience this matter has caused you. Please visit our office so that we can further discuss your concerns and work together to improve your time in our community. We look forward to connecting with you! Sincerely, Dane F., Community Director - Bridgeport
Verified Renter It's a decent place to live. The staff doesn't bother you too much. The pool is always closed. The water pipes are always busting causing the water to constantly be off.
Business response:
Thank you for your review and for bringing your concerns to our attention. We would appreciate the opportunity to make your living experience with us more enjoyable and learn more about the details highlighted in your review. Please stop by our office at your earliest convenience so that we can speak further about your concerns and possible solutions. Sincerely, Britteny N., Community Director - Bridgeport
Verified Renter I love it here at Bridgeport! Great Office Staff and Maintenance! They're all warm and welcoming. I love the rewards programs and the events at the hub.
Business response:
Thank you so much! At Bridgeport, we try our hardest to provide the highest level of customer service. We're happy to hear you've had a great experience. If you ever need anything, please don't hesitate to let us know. Sincerely, Dane F., Community Director - Bridgeport
Verified Renter Since moving here, we have smelled sewage through the air ducts. They attempted twice to fix it but to no avail and management has not reached out to give any updates or showed any concern about the situation. The water has also been shut off every month for maintenance issues which has been annoying. Other than that, the apartments are okay, but maybe this wasn't the right time to move here.
Business response:
Thank you for reviewing our community and for bringing your concerns to our attention. We would appreciate the opportunity to make your living experience with us more enjoyable and learn more about the details highlighted in your review. Please stop by our office at your earliest convenience so that we can speak further about your concerns and possible solutions. Sincerely, Dane F., Community Director - Bridgeport
Verified Renter The people in the office are very kind. Not everything runs smoothly but I've come to expect that from large apartment complexes in Texas. Sometimes things you want fixed are just painted over. Overall it is a pretty community and they constantly have activities for the residents to show up to. I have never seen an apartment community do it like they do. It is really amazing.
Verified Renter First apartment! I absolutely love it here so quiet and peaceful. I have not had any issues so far. The routine maintenance ensures we are always taken care of
Business response:
Thank you for highlighting our serene environment! Resident comfort is important to us and we do all that we can to provide a calm and quiet atmosphere. Sincerely, Community Director - Bridgeport
Verified Renter Nothing has been fixed except thosr repairs I made myself. Requested repairs have not been appropriate for the issues. When opening a repair ticket notes indicating the real issues are ignored and the "canned" answers are used to justify inaction.
Business response:
Our goal is to provide our residents with an exceptional community to live in, so we're extremely disappointed to know that we have not been able to provide you with high-quality service. Let's take a moment to talk about the maintenance issues you have experienced. At your convenience, we encourage you to visit our office. We look forward to hearing from you. Sincerely, Dane F., Community Director - Bridgeport
Verified Renter I am loving my new home at Bridgeport. Friendly neighbors and wonderful helping and understanding office staff. I look forward to many years in this area.
Business response:
We appreciate your great review! We love our residents so we do our best to make sure you’re taken care of. We're so glad to hear that everything's working out and you're feeling right at home. Welcome to Bridgeport! Sincerely, Britteny N., Community Director - Bridgeport
Frequently asked questions about Bridgeport Apartments
How is Bridgeport Apartments rated?
Bridgeport Apartments has a 3.7 star rating with 75 reviews.
When is Bridgeport Apartments open?
Bridgeport Apartments is closed now. It will open at 11:00 a.m.
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