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Bridal Mart, located in Burlington, N.C., is one of the largest retail apparel stores in the United Sates, specializing in bridal wear. It is an authorized retailer, and maintains accounts with the some major manufacturers and designers. The superstore covers more than 15,000-square-feet, and stocks more than 3,500 bridal and bridesmaid gowns by various manufacturers and designers, including Alfred Angelo, Allure Bridal, Ashley Jordan, CasaBlanca, DaVinci, Amy Lee Bridals, Moonlight Design, and Venus. It also offers a variet... read more
2450 Corporation Pkwy, Burlington, NC, 27215, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 6:00 p.m. | |
Tue | 12:00 p.m. to 6:00 p.m. | |
Wed | 12:00 p.m. to 8:00 p.m. | |
Thu | 12:00 p.m. to 8:00 p.m. | |
Fri | 12:00 p.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
Horrible Customer Service Don't do it! The customer service is horrible! It's not worth the hassle to save a few extra bucks. Check with your local bridal shop, most will meet prices. If you must go to Bridal Mart, get anything you are told in writing. Trust me, the rules will change when you want to place an order. You can ask 5 different sales staff the same question and you will get 5 different answers. If you leave a message for the manager to call you, don't expect your phone to ring. My mom left a message for the manag... read more
WHAT YOU NEED TO KNOW!! I went to Bridal Mart on this past weekend and I highly recommend going to this place!!! It's rows and rows of bridal gowns and the prices are cheaper. The dressing room is in the back..there are no doors so you are changing in front of the other ladies. There are no men back there and no cameras are allowed in the dressing room. The mirrors are on the outside of the dressing room and you can take all the pictures you want out there. Given the size of the dressing rooms, this does make some sense to n... read more
WARNING DO NOT GO THERE – I went to Bridal Mart because they competed with another salon's price for my dress. I waited 17 weeks for my dress to come in. They kept pushing back the delivery date. I live in FL and bought a ticket to fly up for the 3rd and final estimated date which happened to be 4 weeks before my wedding! I called 2 days before and they said it was probably not going to come in until 2 days before my wedding!!!!! When we told them it was unacceptable they would not give us our money back and would not call u... read more
great place!! This place is wonderful....the service i recieved from Brenda was great...I don't understand why anyone would say anything bad about this place. You have to understand that its not one of those prissy upscale boutiques....thus why the prices are so reasonable. If these women want to be smothered, then they should go to one of those boutique shops & pay for that kind of unneccessary attention. There's hundreds, maybe even thousands of dresses to pick from. I bought two dresses that i fell in love with, one strai... read more
Good customer service and great deals on dresses – I went to the Bridal Mart during the week and it was great. If you go there on the weekends, you will not get helped and it is so many people there. The service was great and helpful. The lady who helped me gave me her honest opinion on the dress. They won't let you take but 3 dresses back at a time. The only complaint I would have is the dressing room. The first day I went, there was a lady standing there in a thong; nobody wants to see that! But if you are comfortable bein... read more
Inconsistant and Dissappointing I purchased a designer dress from Bridal Mart and was quite disappointed in the level of customer service. I'd taken several trips to the store and only one associate was courteous and helpful. Every other associate was rude and not willing to help. They also denied me the opportunity to speak with management so that I could voice my complaint. I paid an additional fee to have my dress rushed and it was still shipped in the normal shipping time.I was not refunded the additional money. I was to... read more
you CAN get personal attention with a large variety of choices I have just found my dream dress at Bridal Mart for an excellent price! There is plenty of choices of styles in dresses from the bridal gowns to the bridal party. The room to try the dresses on is one open room with little privacy and I believe for most people that you are so concerned with your own special day that you could care less about the people around you. Also you are wearing a slip that gives you coverage along with your bra if you choose to wear one. F... read more
Even cheeper fom their web site My fiance and I stopped there on our way back to N.Y. What a disappointment! Sure, lots of dresses but mostly dirty and older styles.They herd you into a huge fitting room and expect you to get naked in front of everyone else.Talk about a cattle call ! Then someone told me not to even buy a dress there, because you can go to their web site, ebridalsuperstore and buy it for even CHEEPER than they sell it for. Believe me, its not worth saving a couple of dollars for what they put you through!
OK to shop there, but buy from their web site – I agree with all of the above. Weekends are a disaster to shop there. Lots of dresses, but most are older styles and dirty. However, I was told by a nice person I met there. Once you DO find a dress you like, you can buy it for MUCH LESS from their web site ebridalsuperstore
Bridal Mart has a 4.8 star rating with 977 reviews.
Bridal Mart is closed now. It will open tomorrow at 12:00 p.m.
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