Brick Street Plumbing & HVAC

christopher p 

on BBB

a month ago

Set up through American Home Shield. Just needed pipe between drain ****** and p trap changed. Never called to inform us if coming in morning or afternoon, until we called them back. Arrived super late. Said they would fix the part, left to get the part and ghosted us for the rest of the evening. Denied our service and didn't inform us. Only found out through *** email. Only offered to perform service after all because the repair person left tools here. We chose other options for repair, so didn't use them. Out $100. This pl... read more

Aimee d 

on BBB

6 months ago

If I could give no stars I would. **** in their office is by far the rudest person I have ever encountered. Technician arrived on Tuesday after we noticed discolored drywall. He cut a hole in the ceiling and in our master bathroom, he coudn't determine the source and asked me to fill the tub and leave it, saying he would return on Friday. It s Friday, they have not come back out, the front office refuses to reschedule. They have left us with 2 holes in the house, an active leak, and they have collected their payment from our... read more