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Bravo Cadillac
- Car Dealers
- El Paso, TX
About this business
We treat you like a person, not a paycheck. A lot of dealers will do whatever it takes to get a sale, whether or not it’s the right thing to do. Bravo Auto is better. We take the utmost care to be honest, accountable, and encouraging to everyone who comes through our door.
Location details
6555 Montana Ave, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
I took my Cadillac Escalade in to have a front license plate placed on it as well as an safety inspection. The service department gentlemen by the name of ****** ********* was non- professional the entire time, initially I said whatever and continued. I asked about changing my cadillac emblems to the monochromatic ones. He abruptly said he doesn't know what those are and told me to go to the parts department @0800. I waited over two hours which I had no issue with because I needed to get the inspection as well register the v... read more
Our poor experience with Bravo Cadillac began on Feb. 14th, 2022, when we contacted salesman, **** ******. I informed him I was a GM salary retiree and had an employee discount number. I asked repeatedly if Bravo honored the discount and each time, I was told by **** they would. There was a sizeable discount on the final price, for the optioned vehicle we chose to order, approaching $6k. The car was built the 3rd week of April and **** provided the VIN number. During late Apr-May I called several times for est. vehicle deliv... read more
My Fiancé and I went to purchase a vehicle that Bravo Cadillac advertised as Bravo Price $38,910 MSRP $39,410. I went to make a $500 deposit to hold the vehicle and their salesman *** ****** assured me that when we did the paperwork they would honor the Bravo Price and the deposit was made because the vehicle had not arrived in the car lot. I tried getting the paperwork started because my bank was willing to finance the vehicle and was told not to worry "we will do it when it gets here" as per *** ******. **** ******** **** ... read more
I have been a Bravo Cadillac's Customer since 2003. I have purchased a New 2003 CTS and a Certified Pre-Owned Hummer H2. I have never had any issues until September 17, 2020, when I purchased a New "Damaged" 2020 Cadillac Escalade Platinum with 3,006 miles. I will be paying over 100k for a "Damaged" SUV. I have only used my New vehicle for a total of nine days due to being in the body shop for almost a week and it is scheduled for another body repair on October 5, 2020. I was unaware and untold that the Escalade had repair... read more
Business response:
We have been in contact with ********. The vehicle was a "demonstrator" vehicle and had approximately 3000 miles on it. This was explained to the customer at the time of sale. We had it on the showroom so typically if there are blemishes they usually show up more, because of the type of lighting. We always strive to disclose any collision damage or bodywork damage that we are aware of. Especially on a new vehicle. We also complete a thorough walk around, inside and out with the customer at time of delivery I have not seen th... read more
Frequently asked questions about Bravo Cadillac
How is Bravo Cadillac rated?
Bravo Cadillac has a 4.4 star rating with 1,949 reviews.
When is Bravo Cadillac open?
Bravo Cadillac is open now. It will close at 9:00 p.m.
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