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Brandenburg Telephone Co.

3.4

About this business

Telephone, Internet, Digital TV, Security Systems, 

Location details

200 Telco Dr, Brandenburg, KY, 40108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4151 reviews
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Tim Thomas Jr.'s profile image
Tim Thomas Jr. 
8 years ago

AMC gone and no drop in customers prices. Ridiculous. 

Denise McCoy's profile image
Denise McCoy 
9 years ago
Duanne Thorson's profile image
Duanne Thorson 
9 years ago

I have had issue with my internet now for a year. I have to constantly reset modem to make it work. Brandenburg office has replaced lines etc. they have giving up on problem, they have no idea of problem. It has gone to main office in radcliff. I email when it goes out but since the person works days and when it goes out is when he is not working it's hard to fix the issue if not seeing it happen. But why when I reset modem it works for awhile and that's the only fix. I will say when it works it works well but again tired of... read more

Steven Redmon's profile image
Steven Redmon 
9 years ago
Sarran Garrett's profile image
Sarran Garrett 
9 years ago

This is the Worst cable/internet company that I have ever experienced in my life!! I will be so glad when my apartment complex finalize negotiations with a different company. It makes me so angry to pay what I pay for cable and on a DAILY bases I am without cable!! It's RIDICULOUS! If I'm watching a channel and turn to another channel the screen is black for at least ten minutes every time!! Oh and the dvr package, yea while your screen is black whatever you're wanting to record guess what, it's not recording. What am I payi... read more

Shameika Higgins's profile image
Shameika Higgins 
9 years ago

I'm so disappointed with this company. I live in an apartment complex that has a contract with them. So we can only have brandenburg telephone company. My cable freezes for hours at a time. When the cable freeze the internet freezes and the wifi. I'm paying for a house phone I dont use just to have wifi. I've been dealing with this off and on for almost 3 years. I have called had people out to fix it. They say oh its fixed but apparently not. If it was fixed i wouldn't be writing this. I'm pay over 150 dollars for basic serv... read more

Ray Suggs's profile image
Ray Suggs 
9 years ago
Wes N Jay's profile image
Wes N Jay 
9 years ago
Dennis Beams's profile image
Dennis Beams 
9 years ago

totally unsatisfied with the amount of time it took for bbtel to bring out a new modem to me. A lightening strike on Sunday morning, 5/17/15 caused several outages of internet service along my street. As this occurred on a Sunday, apparently Brandenburg Telephone rolls up the sidewalks and doesn't provide any service. I would think that a company with as many customers as Brandenburg Telephone Company has, it should provide 24/7 repair service. Needless to say, I was very disappointed to find out that it would be 24 hours be... read more

Frequently asked questions about Brandenburg Telephone Co.

How is Brandenburg Telephone Co. rated?

Brandenburg Telephone Co. has a 3.4 star rating with 151 reviews. 

When is Brandenburg Telephone Co. open?

Brandenburg Telephone Co. is closed now. It will open tomorrow at 9:00 a.m. 

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