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Auction Direct USA - Durham Service Center
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Joe clearly knew the inventory super well and was able to answer our many, many questions about the details and specifics of each car. He was pleasant and patient as I slowly made a decision. He was accommodating of my schedule, professional and knowledgeable and, overall, just lovely to work with. I'd go straight back to Joe exclusively if I were buying another car!
Joe clearly knew the inventory super well and was able to answer our many, many questions about the details and specifics of each car. He was pleasant and patient as I slowly made a decision. He was accommodating of my schedule, professional and knowledgeable and, overall, just lovely to work with. I'd go straight back to Joe exclusively if I were buying another car!
amazing saler,he explained everything so clearly and help us with are buy and the experience was so nice ,he showed us all are options
amazing saler,he explained everything so clearly and help us with are buy and the experience was so nice ,he showed us all are options
This is my third vehicle I have purchased from Auction Direct. Joe was awesome! He made us feel comfortable and while the process was long, it was so worth it. Joe's manager, Jeff was very professional and up front with us. They respected the amount of my monthly payment that I wanted to stay within as well as the down payment which was very refreshing. They were not pushy at all. All of our questions were answered and we drove our new vehicle home same day! I am so pleased with my experience. Thank you Joe and Jeff for ever... read more
This is my third vehicle I have purchased from Auction Direct. Joe was awesome! He made us feel comfortable and while the process was long, it was so worth it. Joe's manager, Jeff was very professional and up front with us. They respected the amount of my monthly payment that I wanted to stay within as well as the down payment which was very refreshing. They were not pushy at all. All of our questions were answered and we drove our new vehicle home same day! I am so pleased with my experience. Thank you Joe and Jeff for ever... read more
When I first enter their office in Raleigh, I can actually feel the differences between ADU and the other smaller dealers I've also visited in person: they look more formal and professional. All sales persons are in uniforms with a fact book. They firstly introduce their process and how they distinguish from other dealers. Then Paul, my sales representative, led me to the parking slot where they park their inventories. They actually shows the KBB price in every vehicle-this is actually the reason that I choose ADU as they ha... read more
When I first enter their office in Raleigh, I can actually feel the differences between ADU and the other smaller dealers I've also visited in person: they look more formal and professional. All sales persons are in uniforms with a fact book. They firstly introduce their process and how they distinguish from other dealers. Then Paul, my sales representative, led me to the parking slot where they park their inventories. They actually shows the KBB price in every vehicle-this is actually the reason that I choose ADU as they ha... read more
Best car buying experience I have had. I live in Atlanta and found a scarce low-mileage Mercedes E350 at the Raleigh dealership. After checking the Carfax provided by the sales associate, Bruce Strickland, and getting his opinion on the condition of the car, I hesitantly put a refundable deposit on the vehicle and flew to Raleigh for delivery. The price was very close to the Edmunds.com True Market Value retail and one or two thousand less than other dealers I had shopped with. The reviews from other customers on the web wer... read more