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Auction Direct USA - Durham Service Center

4.6
across 7 locations

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6 months
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6 months
for
7 locations
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7 locations
4.66,679 reviews
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Nena T.'s profile image
Auction Direct USA Raleigh Service Department5 years ago

Best car buying experience I have had. I live in Atlanta and found a scarce low-mileage Mercedes E350 at the Raleigh dealership. After checking the Carfax provided by the sales associate, Bruce Strickland, and getting his opinion on the condition of the car, I hesitantly put a refundable deposit on the vehicle and flew to Raleigh for delivery. The price was very close to the Edmunds.com True Market Value retail and one or two thousand less than other dealers I had shopped with. The reviews from other customers on the web wer... read more

Rowen K.'s profile image
Auction Direct USA Raleigh NC5 years ago

Loved my experience here. Little did I,know when I went to,look on Veterans Day (I'm a veteran) that I would be going home with a car that night and with someone with credit issues I loved that! I didn't feel belittled because of it everyone there treated me great and even got me financed with a bank I never thought I could be financed through and I left with my 2013 Nissan Rogue that night. Will be going back tomorrow to look for a car my daughter. This is the place to go to find a car in Raleigh! 

Rowen K.'s profile image
Auction Direct USA Raleigh Service Department5 years ago

Loved my experience here. Little did I,know when I went to,look on Veterans Day (I'm a veteran) that I would be going home with a car that night and with someone with credit issues I loved that! I didn't feel belittled because of it everyone there treated me great and even got me financed with a bank I never thought I could be financed through and I left with my 2013 Nissan Rogue that night. Will be going back tomorrow to look for a car my daughter. This is the place to go to find a car in Raleigh! 

Kate K.'s profile image
Auction Direct USA Raleigh NC7 years ago

Auction Direct has a large selection of cars. Antonio Brewer made my car buying experience personal and painless. He provided immediate feedback and wonderful customer service from the beginning to the end of the process. The price of my vehicle was the icing on the cake. 

Kate K.'s profile image
Auction Direct USA Raleigh Service Department7 years ago

Auction Direct has a large selection of cars. Antonio Brewer made my car buying experience personal and painless. He provided immediate feedback and wonderful customer service from the beginning to the end of the process. The price of my vehicle was the icing on the cake. 

Stame C.'s profile image
Auction Direct USA Raleigh NC7 years ago

Jahiem Boyd was the epitome of excellence in customer service. He made the experience as simple as it could be, listened to all my questions and responded thoughtfully, explained plainly every step of the process, ensured my comfort in the vehicle, and ensured I was satisfied before I left the parking lot. He surveyed the vehicle, checking the cleanliness of the vehicle and even adjusted the seat for me. He gave me the best deal for my situation but if you could assure me that I could have a Jahiem Boyd experience each and e... read more

Stame C.'s profile image
Auction Direct USA Raleigh Service Department7 years ago

Jahiem Boyd was the epitome of excellence in customer service. He made the experience as simple as it could be, listened to all my questions and responded thoughtfully, explained plainly every step of the process, ensured my comfort in the vehicle, and ensured I was satisfied before I left the parking lot. He surveyed the vehicle, checking the cleanliness of the vehicle and even adjusted the seat for me. He gave me the best deal for my situation but if you could assure me that I could have a Jahiem Boyd experience each and e... read more

Walter H.'s profile image
Auction Direct USA Raleigh NC7 years ago

The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonderful car. 

Walter H.'s profile image
Auction Direct USA Raleigh Service Department7 years ago

The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonderful car.