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Branch Creek Apartments
- Residential Leasing
- Carrollton, TX
About this business
Branch Creek Apartments offers large 1 and 2 bedroom apartments and townhomes for rent in Carrollton, TX. This is an impressive community undergoing full renovations. Seven unique floor plans to choose from, which offer upgraded stainless steel appliances, mosaic back splash, new countertops, fireplaces, French doors, bi-levels, extra-large windows, and spacious patio or balcony. Branch Creek has incredible amenities including Business Center, Dog Park, Outdoor grilling/kitchenette, Coffee Cafe, Newly Equipped Fitness Center... read more
Location details
2250 Marsh Ln, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great community. Love it! Shaneil is an amazing manager. She takes care of the community and tenants like I have never seen before. I love living here and have no plans on moving!
Business response:
Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you! Branch Creek Apartments
Great management I had the pleasure of leasing with mrs. Fields she really heloed me alot and made sure i was comfortable apon moving in. The office staff is very supportive and accommodating. Very pleased
Excellent Maintenance guys I can't speak on everything else that's going on the in these apartments, how ever, what I can say is that Jeziel and Robert always come through with my maintenance request. .. I never have a problem with them taken care of anything that is within their control. I put in work orders this morning and everything was completed within hours. Im definitely impressed with the work ethic of the maintenance staff as they continue to increase in efficiency. competency, and speed.
Juan I am really satisfied with the apartments here, i could never get anything fixed, when I first came. I would have a lot of trouble getting what I needed done. But thank God we got new management and Ms. Shana is really getting maintenance on track and we have been getting our problems fixed in the same day. Maintenance is really quick and doing the job correctly... I would recommend these apartments and everything is close by.
Business response:
At Branch Creek our team strives to maintain a standard of excellence in apartment living, as well as consistent service for our residents and their guests. Thank you for your review on how your living experience at Branch Creek has improved! - Branch Creek Management Team
New Management We have been living here for a few years. And have seen management change a lot and didn't care about the place. I am finally glad to see a new manager who cares about the property being clean and making sure we get everything fixed. Its the first time I ever saw any manager cleaning up the dog park and picking up any trash. I think her name is Shona. But its great to see everyone getting there needs met. I really like living here now..
Business response:
We are appreciative of your kind feedback! Our intention is to meet the expectations of our residents! Wishing you and yours a Happy Holiday Season! - Branch Creek Management
trash Living in this apartments has been a really bad decision. There ir always a problem, the people in the office is changing constantly, they do not provide a good service. They normally do not answer the phone. No one care about the problems in the apartments. They take to much time to solve the maintenance requests and you have to go every day to the office and ask them to solve the problems, other way the do not do anything about it. In the time that we have lived there we have had problems with bedbugs, spiders, roach... read more
Business response:
Hello, this is Management over Branch Creek Apartment Homes. These issues are equally as concerning for us and we appreciate your feedback. We strive to make sure all of our residents know we care about their comfort and convenience in their homes. Please feel free to reach out to our office so we make sure your apartment is being serviced correctly and that any repairs are resolved. We hope you will come by our office to ensure your concerns are handled in a timely manner. - Branch Creek Apartments Management Team
Just Moved In I just moved in this month. I read the reviews prior but decided to take a chance after I met the new management, who were very pleasant and went above and beyond..
Business response:
Branch Creek thanks you for your 4 Star Rating! We strive to provide a higher quality of service. Best regards, Branch Creek Management
Know what you're getting into When I moved into this apartment, I was in a rush. I was looking for a job and my last lease had almost expired. I knew I was going to move, so I hadn't renewed it. When I found a new position, I needed an apartment fast. Branch Creek was the first complex that I went to that had affordable rents and an opening. Should have set off some alarms, but I was in a hurry. My issues started right away. They weren't finished with my apartment when I was supposed to move in. Kitchen wasn't finished - sto... read more
Many of the Reviews are Old, and almost scared me away from looking..... So, why am I writing a review? Because I feel that Ms. Clea in the front office went above and beyond to answer my questions, and make sure that we felt welcome there, should we have chosen to make this place our home. You see, our residence that we were moving from (A Townhome) had burst a water pipe between our floors, flooding out our entire 1st floor. So time was of the essence in the move, because management wanted to re-construct the entire unit. ... read more
Frequently asked questions about Branch Creek Apartments
How is Branch Creek Apartments rated?
Branch Creek Apartments has a 2.9 star rating with 212 reviews.
When is Branch Creek Apartments open?
Branch Creek Apartments is closed now. It will open at 8:30 a.m.
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