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Branch Creek Apartments
- Residential Leasing
- Carrollton, TX
About this business
Branch Creek Apartments offers large 1 and 2 bedroom apartments and townhomes for rent in Carrollton, TX. This is an impressive community undergoing full renovations. Seven unique floor plans to choose from, which offer upgraded stainless steel appliances, mosaic back splash, new countertops, fireplaces, French doors, bi-levels, extra-large windows, and spacious patio or balcony. Branch Creek has incredible amenities including Business Center, Dog Park, Outdoor grilling/kitchenette, Coffee Cafe, Newly Equipped Fitness Center... read more
Location details
2250 Marsh Ln, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Untrustworthy Maintenance is definitely and issue. Had electrical issue where I was without power for about 5 days due to some sort of damaged electrical equipment or wires. Having 2 small children at home made the situation that much more stressful. Apartments agreed to pay for our hotel stay due to them having to cut the power to fix it, but then refused to pay unless I sign a confidentiality agreement not telling anyone about what happened. I had to pay for my stay upfront and then would be reimbursed with my rental accou... read more
Business response:
We are sorry to hear about your frustrations and would like to discuss how to improve your experience going forward if you will please contact our corporate office today. We look forward to resolving your concerns as soon as possible. Best Regards, ASMC, asmc.texas@gmail.com, (817) 801-3415
Great Place To Live This is a great place to live! Very quiet and convenient location. The amount of units they have with different floor plans is great because you can really pick the one that is best for your needs. The parking areas are well lit and very safe at night. The property manager and leasing agent are by far the best. They will do anything they can to be sure you are taken care of. Diana is always so welcoming when you stop by to visit and she makes sure to ask you if there is anything you need, and gets it done... read more
Business response:
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! We value your input and thank you for letting us know about your experience with our community. Best Regards, The Branch Creek Team
If You like roaches live here Roach infestation, poor maintenance, and for a place you have to pay rent it shouldn’t be so complicated to get you issues resolved
Business response:
We deeply regret that you had a bad experience while residing here. We strive to please every resident and make sure that their time with us is nothing less than exceptional. We appreciate your feedback and will use it to improve our policies for additional preventative maintenance. Please reach out to our corporate office if we can be of further assistance at: asmc.texas@gmail.com. We look forward to hearing from you soon. Best Regards, ASMC Resident Relations
Staff is very helpful!! I called looking for an apartment for my brother and it has not been the easiest. I spoke with Rebecca she was so very helpful and kind. I was given some information that no-one was able to give me. I would recommend giving them a try. There are many mixed reviews on here that had me a little confused. But I can assure you that after my pleasant conversation I would gladly move in myself!! Thanks Rebecca!! -Shay
Business response:
Thank you for the wonderful review and for taking the time to share your feedback Shay! Our priority is customer service and we are ecstatic that we met that mark. We value your input and appreciate you for letting us know about your experience within our community. We are here to help your brother find the best place to call home. Best Regards, Branch Creek Apartments
Better with time I moved in November 2019 from out of state. My initial thoughts of the property was good but they had some hangups with maintenance guys and front office management. However the new management team Titus and Christine along with Andy the maintenance guy and supervisor have met my expectations. This was a great change for the property. The new team always ask what they can do to make things better and are proving they want to have longevity with us over and over.
Business response:
Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback. Looking forward to continuing your great experience within our community. Best Regards, The Branch Creek Team
Do not move here This apartment has horrible customer service. The apartments itself is very old and half of the time the amenities do not work. Been living here for a year and they have just gotten so run down. I am very unhappy and can not wait until I move.
Business response:
We are sorry to see your negative rating and would like to ask if something we can do to assist with and hopefully turn your opinion around today? We strive to ensure everyone has the best possible experience and want to help you in any way we can, please reach out to us if there is anything we can do to make you happy. Best Regards, Hidden Ridge on the Canal Apartments, (972) 550-1616
Nice place to be I appreciate the cleanliness of the property, and the staff is so helpful. Needed something close to work and this fit the bill perfectly. Dog park, pool and extras are all a plus.
Happy I am really happy with my new apartments here. Shana and the maintenance guys are so helpful, I would recommend these apartments to anyone looking for a nice . clean and well manage community to live in.
Business response:
Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you! Best Regards, The Branch Creek Apartments
Great Experience The staff was so helpful! The lay out was awesome and was a great price! The property was clean.
Business response:
Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you! The Branch Creek Apartments
Frequently asked questions about Branch Creek Apartments
How is Branch Creek Apartments rated?
Branch Creek Apartments has a 2.9 star rating with 212 reviews.
When is Branch Creek Apartments open?
Branch Creek Apartments is closed now. It will open at 10:00 a.m.
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