Bowers Termite Control, Inc.

SNAFU 

on Citysearch

14 years ago

What's with these guys? DO NOT CALL – We are on the do not call list. They block their number so that you likely can't track where the call was initiated or maybe block. However they do identify themselves right away when you answer. They want to speak to the owner of the property which means they are trying to sell something and they don't have the name of the owner so it is definately a cold call. They don't give their number out but when you search their name online you can find the number here. They didn't answer their p... read more

4goodcustomerservice 

on Citysearch

14 years ago

Not good – I got a phone cold call today. I am on the 'do not call list', so I asked for the company name--Bowers Termite. I asked for their phone number at which point the young man was very reluctant and ended up giving me a phony number. I asked for his name, I'm sure that was phony also. I told him I was on the do not call list and please do not call me again. I googled the company and called their real number and asked for the owner or manager. The young lady said she could take a message. I asked her if their company m... read more

jonnyv 

on Citysearch

14 years ago

These people are bad news – These people ignore the "do not call list" They are rude when you tell them that they are violating the law and will habg up without an apology. Reputable companies do not need to annoy the public with unsolicited phone calls. They should have plenty of referrals. 

hcc13 

on Citysearch

14 years ago

Rude and unprofessional – I’ve had an annual contract with Bowers for 10+ years and I’m horribly disappointed by their recent lack of professionalism, rudeness and total disregard for the customer’s needs. Last week—less than 2 months after renewing my annual contract—I called Bowers and scheduled an appointment for their technicians to come out and treat an area where I found termite droppings. I called on a Thursday and the appointment was for the following Tuesday—3 business days later—between 2:30 and 5:00 p.m. This was ... read more

kallispello 

on Citysearch

17 years ago

good responsive service – Hello, I had a unique and VERY positive experience with this company. I am living out of state and my parents have had a service contract with Bowers for over 10 years. My parents are in their 90's and unable to hear telephone conversations or to make decisions like they used to. On their behalf, I called Bowers late one afternoon and asked that a supervisor call me. Promptly the next day, a gentleman returned my call and said a field representative would shortly be back to me. His name was Christop... read more

p27159 

on Citysearch

17 years ago

horrible service – I purchased an annual contract with these guys, and then I finally needed them for something IMPORTANT. We were selling our house, and we needed them to come out in the amount of time prescribed by our escrow to do the termite inspection. They cancelled on us without even contacting us TWICE, and the supervisor was supposedly paged 3 times to call me back but never did. Half the time I call, I don't even get to speak to a human being. I am right now waiting for them for a THIRD time and they still haven't ... read more