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Bowditch Ford Inc

4.4

About this business

Location details

11291 Jefferson Avenue, Newport News, VA, 23601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,281 reviews
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Wanda Dunn's profile image
Wanda Dunn 
recommend  Recommended
8 years ago

From my first vehicle in 1966 to the last purchase in 2011 I have purchased all but two of my 16+ Fords at Bowditch. Never got a bad deal any time. And the service department is tops! 

Ronald Hand's profile image
Ronald Hand 
recommend  Recommended
8 years ago

service, they found the difficult problem and fixed it. 

Derek Thomas's profile image
Derek Thomas 
8 years ago

I wouldn’t buy anything here. I was lied to and manipulated and tossed in all directions. The salesman had no idea what he was doing, wouldn’t listen and lied multiple times. and the finance manager was a deceitful prick. I don’t do business with deceitful people. they lost my business and anyone I know looking to buy from them will be warned . I will be taking my business elsewhere. 

Barbara Brauer McDonald's profile image
Barbara Brauer McDonald 
8 years ago

Thanks Bowditch for helping with my 2014 Ford Escape problems. Hope they are all behind me now. 

Business response:

Hello Barbara! It was a pleasure helping you! Thanks for being a part of the Bowditch family! 

Matthew Peele's profile image
Matthew Peele 
recommend  Recommended
8 years ago

Courtesy pickup and drop off, good coupons on "The Works", and timely services. 

Dean Matty's profile image
Dean Matty 
recommend  Recommended
8 years ago

I was there for my normal maintenance and everything went well. HOWEVER, I had to ask if there were any recalls on my vehicle. I think the maintenance manager should have reminded me when I arrived. I did get a letter in the mail, but forgot to bring it. 

Chuck N Nancy Forrester's profile image
Chuck N Nancy Forrester 
recommend  Recommended
8 years ago

Have purchased a vehicle 3 times over the years, always returned. Great sales and excellent service department. 

Business response:

We're glad that you're part of the Bowditch family Chuck! Thank you for the excellent review! We appreciate your kind words. 

Debbie Garrison's profile image
Debbie Garrison 
recommend  Recommended
8 years ago

Very responsive. I had state inspection and was in and out in about 20 min. I’ve always had a great experience with Bowditch. 

Mike Sinclair's profile image
Mike Sinclair 
8 years ago

I’ve brought my 16 expedition to them 3 times for the same issue. The truck wasn’t recognizing one of he key fobs. After they replaced the batter and reprogrammed it, the third time they said they couldn’t replicate the problem. My service manager recommended I give the bad key to my wife since I’m the primary driver. Like it’s a good idea for my wife and 1 year old son to get stranded somewhere. Al Cusano had terrible customer service and the service manager Robert was no better and still refused to replace the key if he co... read more

Frequently asked questions about Bowditch Ford Inc

How is Bowditch Ford Inc rated?

Bowditch Ford Inc has a 4.4 star rating with 2,281 reviews. 

When is Bowditch Ford Inc open?

Bowditch Ford Inc is open now. It will close at 6:00 p.m. 

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