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11291 Jefferson Avenue, Newport News, VA, 23601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From my first vehicle in 1966 to the last purchase in 2011 I have purchased all but two of my 16+ Fords at Bowditch. Never got a bad deal any time. And the service department is tops!
service, they found the difficult problem and fixed it.
I wouldn’t buy anything here. I was lied to and manipulated and tossed in all directions. The salesman had no idea what he was doing, wouldn’t listen and lied multiple times. and the finance manager was a deceitful prick. I don’t do business with deceitful people. they lost my business and anyone I know looking to buy from them will be warned . I will be taking my business elsewhere.
Thanks Bowditch for helping with my 2014 Ford Escape problems. Hope they are all behind me now.
Business response:
Hello Barbara! It was a pleasure helping you! Thanks for being a part of the Bowditch family!
Courtesy pickup and drop off, good coupons on "The Works", and timely services.
I was there for my normal maintenance and everything went well. HOWEVER, I had to ask if there were any recalls on my vehicle. I think the maintenance manager should have reminded me when I arrived. I did get a letter in the mail, but forgot to bring it.
Have purchased a vehicle 3 times over the years, always returned. Great sales and excellent service department.
Business response:
We're glad that you're part of the Bowditch family Chuck! Thank you for the excellent review! We appreciate your kind words.
Very responsive. I had state inspection and was in and out in about 20 min. I’ve always had a great experience with Bowditch.
I’ve brought my 16 expedition to them 3 times for the same issue. The truck wasn’t recognizing one of he key fobs. After they replaced the batter and reprogrammed it, the third time they said they couldn’t replicate the problem. My service manager recommended I give the bad key to my wife since I’m the primary driver. Like it’s a good idea for my wife and 1 year old son to get stranded somewhere. Al Cusano had terrible customer service and the service manager Robert was no better and still refused to replace the key if he co... read more
Bowditch Ford Inc has a 4.4 star rating with 2,281 reviews.
Bowditch Ford Inc is open now. It will close at 6:00 p.m.
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