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Bourne's Auto Center
- Used Car Dealers
- Washington, MA
About this business
The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more
Location details
135 Belmont St, Rte 123, Washington, MA, 02375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
took 4 days to respond, and then didn't answer 1 of the 2 questions I asked.
The dealership got right back to me.
I had been interested in buying this car, but registering it in CT. Had the salesperson mentioned the possibility of delivering it to me in CT I would definitely have purchased it, but he didn't offer that option until after I had committed to a car from a CT dealer. Otherwise, very good experience ... still wish I could have purchased this one.
5stars
Terrible experience!! Vehicle had major work needed! The worst part they didnt even know, which means they do not service their cars before putting them on the lot.
Poor customer service.no follow up to inquiries made on taking a car to private mechanic to be checked out
Business response:
I am sorry for the miscommunication regarding having our vehicle checked out by a private mechanic.We do allow this to happen when we have a deposit on the vehicle before the customer purchases the vehicle.In fact it is a rather common occurrence.I am sorry that we were unable to earn your business.Best of luck in your car search.Sincerely,Michael KelleyGeneral Manager
Said car was on its way, called to put deposit. Car was gone.
Business response:
Sorry to hear that the vehicle was sold before you had the opportunity to purchase it.Hopefully you will consider us in the future.Sincerely,Michael KelleyGeneral Manager
Overall great experience. Seng Pell our salesman did a great job all the way through the process.
Business response:
Thank you for your business and for your kind words about Seng.It was a pleasure assisting you with your purchase.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Their mechanics do not inspect the cars before selling them!!! They tell you they perform a 100 point inspection before they sell cars off their lot. Impossible. I purchased a truck from and took it to my mechanic
Business response:
Thank you for you review.I would like to discuss your purchase and the repairs your mechanic is recommending.Please contact me at 508-230-2903 or via email at mike@bournes.com.Michael KelleyGeneral Manager
Frequently asked questions about Bourne's Auto Center
How is Bourne's Auto Center rated?
Bourne's Auto Center has a 4.6 star rating with 3,447 reviews.
When is Bourne's Auto Center open?
Bourne's Auto Center is open now. It will close at 7:00 p.m.
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