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Bourne's Auto Center

4.6

About this business

The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more

Location details

135 Belmont St, Rte 123, Washington, MA, 02375, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.63,192 reviews
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Paul's profile image
5 years ago

No pressure. 

Business response:

Thank you for your 5 star rating Paul!The no pressure experience you described is exactly what every customer should expect from our team.Let us know if we can be of any further assistance. Michael Kelley General Manager 

Tyrone's profile image
5 years ago

Very helpful 

Business response:

Thank you for your 5 star rating.Let us know if we can be of any further assistance. Michael Kelley General Manager 

Csilva1930's profile image
Csilva1930 
5 years ago

Great prices, nice staff, smooth process. 

GuruT1Y6V's profile image
GuruT1Y6V 
5 years ago

Very nice woman named Amy called and was very polite , we chatted and though I did not buy I would recommend them 

Business response:

Thank you for the opportunity to earn your business.If we can be of any further assistance in your search for a pre-owned vehicle please let us know.Thanks Again,Michael KelleyGeneral Manager 

GuruHQKP1's profile image
GuruHQKP1 
5 years ago

This was my first purchase from Bourne's Auto Center. My sales representative was Kim; she was great! I love my new car and would highly recommend Bourne's if your looking to buy a quality vehicle. 

Business response:

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle.We could not agree more, Kim is great!We are fortunate to have her on our amazing team.She appreciates your recognition and recommendation.If we can be of any further assistance please let us know.Thanks Again,Michael KelleyGeneral Manager 

Kevin's profile image
5 years ago

Great experience! Very professional. Had car ready when I arrived to test drive. I bought this vehicle! 

Business response:

Thank you for your business Kevin!We appreciate your 5 star rating. If we can be of any further assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager 

Jbrown132's profile image
Jbrown132 
5 years ago

I had been following a 2016 Kia Sorento at this dealership for about a month. I received a price drop notice and decided I would visit the dealership to look at the car. I was met on the lot by Jose who told me the car was at their other lot and would have it brought over. When the car arrived it was dirty, numerous dents on the body, a piece molding falling off and the interior was filthy. This car only has 19000 miles on it. If this is how they present their product to sell I can only imagine what things are like behind th... read more

Business response:

Sorry we were unable to earn your business.I plan to inspect this Kia myself as it sounds like it is not up to the standards we expect.We do get busy, especially on Saturday's.This requires Sales Professionals to deal with multiple customers, but never four customers at a time.We wish you luck in your search for a pre-owned vehicle.Michael KelleyGeneral Manager 

GuruV2PX's profile image
GuruV2PX 
5 years ago

Contacted Bourne’s Auto. Response was quick. Set an appt explained I had an hour as I had another appt. Spoke to same person on the phone as I was traveling to appt. When I got there and checked in no one seemed to know what I was there for and the two cars were not there to drive. Sales person very nice but had no knowledge of previous three contacts I had made with internet specialist. Sales person got the cars to lot for me to drive. Not a lot of knowledge on the cars but pleasant. I left and was 30 mins late to next appt... read more

Business response:

Sorry we were unable to earn your business.We will use your feedback to improve.We try our very best everyday and want to earn the business of every customer that walks through the door.We train our team daily to be the very best.If you are still in the market I would be more than happy to assist you personally.I can be reached at 508-230-2903.Michael KelleyGeneral Manager 

carlos's profile image
5 years ago

They are very professional 

Business response:

Thank you for awarding us with 5 stars Carlos.We appreciate your kind words.Michael KelleyGeneral Manager 

Frequently asked questions about Bourne's Auto Center

How is Bourne's Auto Center rated?

Bourne's Auto Center has a 4.6 star rating with 3,192 reviews. 

When is Bourne's Auto Center open?

Bourne's Auto Center is closed now. It will open at 9:00 a.m. 

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