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Boston Sports Clubs

2.8

About this business

Improving Lives Through Exercise. Our sports clubs have been the northeast's leader in health and fitness since 1974. Operating more than 100 clubs featuring certified trainers, innovative programs and cutting-edge equipment, we make getting fit a simple exercise. 

Location details

1500 Union St, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:30 p.m.
Tue5:00 a.m. to 10:30 p.m.
Wed5:00 a.m. to 10:30 p.m.
Thu5:00 a.m. to 10:30 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
2.8301 reviews
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Michael Cannon's profile image
Michael Cannon 
5 years ago

Be careful if you or considering joining this gym. They have very shady practices when it comes to ending the membership and you will likely have to jump through hoops and continue to be charged. They will not allow you to cancel over the phone, they require a certified letter to be sent. Even though I sent the letter and had proof it was received they claimed to have no record of it. They play as many games as they can just to milk as much money from you. I would highly recommend to anyone looking for a fitness center to ex... read more

Rob Federico's profile image
Rob Federico 
5 years ago

Stay far far away from this club! They raise their fees without telling you and just charge your card. Good luck trying to cancel if you do sign up, they continue to charge you after attempting to cancel your membership. Horrible customer service! 

Business response:

We hope this response finds you and your loved ones safe and healthy. We apologize if you didn't see it, but all members receive an email or letter about there dues going up. For a copy of yours, we'll be more than happy to send it you. Just email us at the below email address. According to your contact, all you need to do is go into the club to cancel with a manager or send a certified letter stating your intent to cancel. We wish you well, Best Team H2h HereToHelp@tsiclubs.com 

LyNéa Porché Tomas's profile image
LyNéa Porché Tomas 
5 years ago

BSC is definitely not a club to belong to. I have been trying to contact them consistently since April. The only way you can cancel with them is if you go into their club or send a letter. Well, why should I go into a club that was actually open during quarantine as there was Snapchat footage that showed they were open? DISGUSTING!!! I'm not putting myself nor my family at risk because they lack practicing proper healthy safety precautions or social distancing. I have sent e-mails to the district supervisor while the club wa... read more

Sallyanne Hutchins's profile image
Sallyanne Hutchins 
5 years ago

I live in a neighboring town and you are getting some REALLY bad press on the town's Facebook group. I was going to join, but I'm not now!! 

Autumn Seals's profile image
Autumn Seals 
5 years ago
Jennifer Fields's profile image
Jennifer Fields 
5 years ago

Dishonest company. It took NY & MA Attorney Generals and a federal law suit for them to promise members credits -- AFTER they charged April membership fees while closed due to COVID-19. 

Conor Doyle's profile image
Conor Doyle 
5 years ago
Marielle Julia's profile image
Marielle Julia 
5 years ago

Cannot believe they haven’t responded to requests about fees during the mandatory closure. As soon as this is over I plan on cancelling my membership and demanding they waive the cancellation fee for not holding up their end of the contract. Disgusted. 

Jennifer Altman's profile image
Jennifer Altman 
5 years ago

Frequently asked questions about Boston Sports Clubs

How is Boston Sports Clubs rated?

Boston Sports Clubs has a 2.8 star rating with 301 reviews. 

When is Boston Sports Clubs open?

Boston Sports Clubs is open now. It will close at 10:30 p.m.  

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