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Borland Groover

4.4
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About this business

Founded in 1947, our clinic has grown into the largest gastroenterology clinic in the Southeast. Our physicians offer comprehensive treatment and use the latest endoscopic advances to perform minimally invasive procedures such as colonoscopy, upper endoscopy, and endoscopic ultrasound Services: Gastroenterology, Internal Medicine. Services performed at the Southside location: Colonoscopy, Upper Endoscopy, Sigmoidoscopy, Disease Management, Specialized Endoscopic procedures for liver disease, CAT Scan, Ultrasound, Remicade in... read more

Location details

836 Prudential Dr #801, Ste 801, Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.4101 reviews
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Mark M.'s profile image
Mark M. 
on Birdeye

2 months ago

its a meat market ,they are NOT interested getting your test results back to you in a timely manner ,Doctor Rai rushed the endoscopy and then after a scheduled phone call hadn't bothered looking at the results calls back to tell me the process has to be done OVER again ,but instead hands me to another doctor because he didn't like my portal comments and after three months of run around and no portal responses I decided to file a complaint and move on to a more professional team  

Mark M.'s profile image
Mark M. 
on Birdeye

2 months ago

its a meat market ,they are NOT interested getting your test results back to you in a timely manner ,Doctor Rai rushed the endoscopy and then after a scheduled phone call hadn't bothered looking at the results calls back to tell me the process has to be done OVER again ,but instead hands me to another doctor because he didn't like me bothering the staff to schedule the appointment after three months of run around and no portal responses I decided to file a complaint and move on to a more professional team  

Daniel H.'s profile image
Daniel H. 
on Birdeye

5 months ago

Totally rude support there. Had a recent Colonoscopy and the follis up was to be a Teledoc appointment and just did that and for 50 dollars was online less then five minutes to keep getting cut off when I tried to tell them they had already told me the results and person didn’t care to listen and kept cutting me off. . Do not use this doctor office. There are plenty of other doctors that can do the same thing. Looking into seeing if possible we can take legal action against them as the person was also a racist. 

Harley J.'s profile image
Harley J. 
on Birdeye

a year ago

They treated me in 2006 for hep C now I have savere Tinnitus. Pegathis interferon & Tririboviron. Almost died. Anyone else have this problem. Dr.Hexicorn & Laura Hexshire treated me. send replies harley.jones54@yahoo.com. thank you.  

Ray M.'s profile image
Ray M. 
on Birdeye

a year ago

I had occasion to visit the Borland-Groover clinic in Nocatee in December 2022. I have to say that Dr. Navas was a breath of fresh air. He was caring, listened to my concerns, was very professional, and quickly earned my trust. Dr. Navas' nurse, Robert, helped me sort through some issues getting some issues resolved in scheduling a procedure.....most helpful! Dr. Navas called me to same day as the procedure and personally gave me the test results and his plan of action. I was so impressed from start to finish and can highl... read more

Charlie S.'s profile image
Charlie S. 
on Birdeye

2 years ago

They charged me three times what blue cross pays for services. I am a year short of my ten years needed before my next screening. After a five minute consult with the doctor about my next screening I was charged $320 and told my insurance does not cover this fee. Turns out they do, but they only pay $120 thus the difference is required to be refunded. Same exact for my wife. She just had her screening done. I ended up cancelling mine as I do not feel comfortable taking it up the A$$ twice. It’s been a month. And I am still w... read more

Jennifer U.'s profile image
Jennifer U. 
on Birdeye

2 years ago

Dr. Whitaker is a great physician. I went to see him after a positive cologuard test. I had no wait, he explained the colonoscopy procedure, and contacted me by phone when I was having issues with my stomach. His nurse was wonderful, so patient, knowledgeable, and caring. Office staff was very professional. Would highly recommend. Jennifer Underwood 

Steve T.'s profile image
Steve T. 
on Birdeye

3 years ago

I honestly wish I could leave zero stars for this rating and the sad part is I'm not really rating BGC as a whole but one specific person who has soured the taste in my mouth for the entire company. I'm 41 years old and I've had Chron's for over 20 years so I've had many doctors and my interactions with Dr. Mark Fleisher from the office downtown was the worse experience I've ever had with a doctor in my entire life. Only thing that I would say about BGC as a whole is that they are horrible about keeping an appointment. Al... read more

Ocean 2.'s profile image
Ocean 2. 
on Birdeye

4 years ago

A day before Hurricane Dorian , I finally got to see an specialist (doctor Cortez) , I was in Er ,3 times within a week and I got diagnosed with Diverticulitis and pancreatitis,I was very sick with those antibiotics that Er doctor prescribed. Doctor cortez told me I need to take penicillin so the infection and inflammation gets better so they can do colonoscopy on me , he also mentioned i May have stomach ulcer , after the doctor left the room , his nurse walked in and told me she will call cvs for me and booking me for the ... read more

Frequently asked questions about Borland Groover

How is Borland Groover rated?

Borland Groover has a 4.4 star rating with 101 reviews. 

When is Borland Groover open?

Borland Groover is closed now. It will open on Monday at 8:00 a.m. 

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