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Boktor Motors

4.0

About this business

Location details

4805 Colfax Ave, North Hollywood, CA, 91601, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.0587 reviews
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Joan's profile image
Joan 
9 years ago

I talked to the rep at Boktor about the Maxima but it was in the shop due to some warning light or other. Have not been over there to check again on that or any other vehicle. But I have to say they are communicative at Boktor. I will visit them in near future when time permits. 

Business response:

Hi Joan, thank you for taking your time to rate and review your experience with us. Please stay in touch and let us know when you would like to come down. We get new inventory in every week, so if the Maxima is not available I am sure we can find you something similar. :) - Karen 

Zia's profile image
Zia 
9 years ago

I was in contact with the dealership for over a week and eventually i visited the dealership on 07/01/2017. The agent on the dealership took me to storage facility. When we reached at storage facility i saw the card was totally damaged. Front and back wind screens was cracked. Front screen was fully cracked horizontally. Back tire was flat and they agent did not even bring keys to start the car. I drove over 20 miles to see the car but it looks like these did not care about me as customer. 

Business response:

Hi Zia , thank you for taking your time rate and review Boktor Motors. I know how valuable your time is and I would like to sincerely apologize inbehalf of Boktor Motors for your bad experience. Unfortunately our vehicles upon showing are AS-IS but we do fix any problems especially cracked windshields which is a matter of a safety upon purchase. That should have been addressed to you from the getco and I am sorry that it wasn't. Please feel free to call me and I would like address this issue to my reps so we don't come acros... read more

Mario's profile image
Mario 
9 years ago

Responded great 

Business response:

Thank You Mario for taking your time to rate and review Boktor Motors :) 

mjordan1972's profile image
mjordan1972 
9 years ago

prompt response very customer feiendly 

Business response:

Hello Mjordan1972, thank you so much for taking your time to rate and review Boktor Motors. Appreciate the kind words shared with our readers. :) - Karen 

Denise Chavez's profile image
Denise Chavez 
9 years ago

I bought the second car I looked at!! Very happy with my Nissan Murano. The sale was smooth & agent extremely helpful. 

Business response:

Hi Denise thank you for your awesome review and also for being a loyal customer to Boktor Motors. We appreciate your business. :) 

Anonymous's profile image
Anonymous 
9 years ago

Let me test drive a car that I later found out was not safe to drive. I came to see a car two separate times and was given no warnings or actual information on the car, and they danced around and avoided answering my questions about its history. Almost all of the cars located on their other lots are in bad condition. Mostly nice service. 

Business response:

Hi Meiwolk, first wanted to thank you for taking your time to review Boktor Motors. Please call me at the office at 818-761-2778, I would like to talk to you about this matter further. We provide AutoCheckHistory report on all our vehicles, I would like to see which car you came to see and try to find out who it was that didnt give you the information you have requested for. I would like to hear from you, please feel free to call men at your earliest convenience. Thank You - Karen 

meiwolk's profile image
meiwolk 
9 years ago

Let me test drive a car that I later found out was not safe to drive. I came to see a car two separate times and was given no warnings or actual information on the car, and they danced around and avoided answering my questions about its history. Almost all of the cars located on their other lots are in bad condition. Mostly nice service. 

Business response:

Hi Meiwolk, first wanted to thank you for taking your time to review Boktor Motors. Please call me at the office at 818-761-2778, I would like to talk to you about this matter further. We provide AutoCheckHistory report on all our vehicles, I would like to see which car you came to see and try to find out who it was that didnt give you the information you have requested for.I would like to hear from you, please feel free to call men at your earliest convenience. Thank You - Karen 

GuruN3ND's profile image
GuruN3ND 
9 years ago

Excellent service. Great car. My daughter was pleasantly surprised with her Kia Rondo. Thank you Albert. 

Business response:

Hi Casie, thank you for taking your time to review and rate Boktor Motors. We are pleased to hear your feedback. We enjoyed having you and your daughter here, Have a great day :) Thank you! 

Julie's profile image
Julie 
9 years ago

Inspected the car and it sure looked worse then the photo. 

Business response:

Hi Julie, thank you for taking your time to review Boktor Motors and I am sorry the car did not meet your expectation. We do highly suggest all buyers to get the car they are interested in inspected prior to purchase, end of the day these are all pre-owened vehicles. Thank You and good luck with your car shopping :) 

Frequently asked questions about Boktor Motors

How is Boktor Motors rated?

Boktor Motors has a 4 star rating with 587 reviews. 

When is Boktor Motors open?

Boktor Motors is open now. It will close at 6:00 p.m. 

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