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More about Bob Utter Ford-Lincoln Auto Dealer, Auto Service and Repair
2433 Texoma Pkwy, Sherman, TX, 75090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 5:00 p.m. | |
Sun | Closed |
If I could give Bob Utter Ford zero or negative stars I would. This dealership doesn’t honor its own word. They make promises they have no intention of keeping and try to gaslight you.The service advisor Damon (more like Demon) is rude and condescending. He has no honor and doesn’t like to be called out on his lies.He not only lies to customers, but to other dealerships. He couldn’t lay straight in bed!! He told me that he drove my car for 30 miles (using my gas) and there… See more
Good Service We've brought our car to Bob Utter for years for repairs and regular maintenance. The price was a little higher than a regular mechanic, but the service is reliable and the turnaround time is fast. The last time we went however they forgot about our car so we were unable to pick it up until late the next day, which was an inconvience. But, other than that, they have done a good job and relaly did us a good deal on our car. They do not offer much for trades though.
Had oil changed in 2 vehicles, front aligned on 1. Very fast service and reasonable rates! Phillip was our service advisor and was very pleasant and professional!
Worst service I have ever received at a dealership. buying a car. Not only did the Guy Eric stop responding to my text but was rude when we got there and made many excuses not to sell me the vehicle. 1. was the banks were closed. I said I didn't need a bank. I had a check in my purse already. Then after that didn't work .. 2. He said he's been talking with dealers in Dallas and they don't sale cars without a trade and he would need a car to replace the spot of the one I was… See more
Amazing!!! Jim was our salesman and I couldn’t have asked for better! Exceptional customer service and all around an exceptional dealership. Not only did they communicate when my vehicle was arriving, but continued to check in after my vehicle was bought! They had everything ready for me when I arrived, I spent less than an hour closing on the car. I would highly recommend coming to them for your next vehicle. Thank you, Bob Utter Kia for making sure I was taken care of! I lo… See more
They fixed my car and I got very good service.
We always get exceptional service at Bob Utter Ford/Kia! This will always be our #1 place to buy a car!
Worst customer service I’ve ever had in my life when dealing with over the phone salesman was rude and loud couldn’t give me my interest rate when he had all my information kept going around it then calls and tells me the vehicle I’m looking at is being test drove and it was first come first serve when we had been trying to work a deal for 4 hours
They’re the best will work hard to get you in a vehicle
Bob Utter Kia has a 4.2 star rating with 193 reviews.
Bob Utter Kia is closed now. It will open tomorrow at 8:30 a.m.
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