Sigert on Citysearch 10 years ago
11/22/2011, 03:03 AM
Killed a cat & Horrible Costomer Service – DO NOT use this place!!! We hired them to treat for Rodents and Spiders.
The fella (Joe) they sent, sprayed and set bait. I specifically asked, prior to the treatment, if the poisons were dangerous to animals and he stated that it was safe because animals cannot access thier boxes. Their rat poison killed a neighborhood cat. This cat was found dead inched from their box. To make matters worse, Joe refused to dispose of the poisoned cat.
I called to complain that the spiders seemed to be worse after 5 days and requested a second spraying. I got attitude from the receptionist. She reluctantly told me that Joe would come back for his second visit early.
Joe showed up with an attitude.
I asked him to not block my vehicle with his truck as I had errands to run. He mouthed something inaudible as he walked away but reparked. When I returned home approximately 30 minutes later, he was in the process of driving away. I asked him to wait so I could have a word with him and ask what he had accomplished and if and when he would return as I was led to believe he would not be returning. He was visibly angry and hostile. Very sarcastically and in a hostile manner Joe told me he would return later in the month to collect his traps. As he walked away he muttered something under his breath.
When I called twice to speak with the owner and complain about my experience, the receptionist refused to connect me with the owner.
DO NOT use these people! You will be sorry!