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Bob Baker Mazda Service
- Auto Repair
- Carlsbad, CA
About this business
Location details
5365 Car Country Dr, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Amazing place to purchase your vehicle, i will send everyone their way, definitely will only shop here! Definitely had great offers and .had great customer service was definitely Five Stars thanks Southern Palm's Mazda...
My salesman Chris was professional and trustworthy. Bryce the manager was very helpful along with Eli the financial manager. No hassles they were right to the point. Under three hours to complete my entire deal! Thank you to all the staff at Southern Palms Mazda
Fantastic place to purchase a vehicle. My salesman Peter was very polite, did not rush me or pressure me. Test drove two different vehicles. The manager Phil introduced himself and worked a great deal for me. I couldn’t be more pleased.
Good work
Great service
Business response:
Hi Leon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealer staff was phenomenal, thanks to Wyatt, and Ezekiel! Answered all questions, sent pics and vids of all aspects of this vehicle. They continue to answer questions about our CX-90, even though we opted for a different color car from another dealer. If you need top rate customer service and a very fair deal... call Spreen, ask for Wyatt and or Ezekiel.
I notice the 29 reviews of the same complaint and thought it’s just misinform consumers not aware of additional fees comes with the purchase of a car! Not at all I had multiple conversations especially after making 4 trips to dealer agreeing on a price even after all fees was added taxes and everything even sighing paperback was advised they fix brakes and decided to tag on additional 2,000 bucks. It was a complete waste of time.
Business response:
Hi Derrick, thanks for reaching out to us. Our team at Southern Palms Mazda is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. Please reach out to us at (833) 842-6703 and we will work with you personally to rectify the issues you experienced. We hope to hear from you soon. Take care.
I questioned them on the advertised price being $5,000 below market value which is very unusual. No dealer sells that low. Anything too good to be true is NOT true. They dodged the question and wanted me to visit the dealership. I did receive an email stating along the lines of it does not include tax, title etc but my impression is there are add-ons and/or excessive fees. Their lack of transparency made a poor experience.
Business response:
Hi Nicholas, thanks for reaching out to us. Here at Southern Palms Mazda we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out to us at (833) 842-6703 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.
Very professional and quick
Frequently asked questions about Bob Baker Mazda Service
How is Bob Baker Mazda Service rated?
Bob Baker Mazda Service has a 4.6 star rating with 443 reviews.
When is Bob Baker Mazda Service open?
Bob Baker Mazda Service is closed now. It will open tomorrow at 8:30 a.m.
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