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Bob Baker Mazda Service

4.6

About this business

Location details

5365 Car Country Dr, Carlsbad, CA, 92008, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:30 p.m.
Tue8:30 a.m. to 8:30 p.m.
Wed8:30 a.m. to 8:30 p.m.
Thu8:30 a.m. to 8:30 p.m.
Fri8:30 a.m. to 8:30 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.6443 reviews
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Yolanda's profile image
Yolanda 
a year ago

Great service! Kept their word on the proposed offer! Thank you Hector, Alex and staff! You made buying a car easy!!❤️ 

GuruDBVH27's profile image
GuruDBVH27 
a year ago

very nice dealership and sales guy was very welcoming 

herode's profile image
herode 
a year ago

dealer was not honest upfront in their disclaimer. The current advertised price was subject to an additional $2499 for a so-called MADE UP LIFT, when asked why? the sales manager replied if i advertise a higher price i won't show up to see the car which fall into the false advertisement, would not negotiate, could not keep a straight face no eyes contact came back with no counter offer all lead to an untrusted experience, but the saleswoman ABBY was great the sales manager DAN not so good 

Business response:

Hi, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 531-5280. We look forward to hearing from you. 

Francesca's profile image
Francesca 
a year ago

Excellent Service 

Leon's profile image
Leon 
a year ago

I completed the Car Guru request for info/availability about 5 AM, Town North sales manager responded by 7:30 AM. Interaction with Town North staff was pleasant and respectful. The vehicle was as described in Car Guru and the dealers web site. The staff noticed the veteran plates on my trade in, and to a man, thanked me for my service. I arrived at 10 AM and left with my purchase at 2 PM. Included in this time was staff lunch and one hour to bring the car in compliance with all relevant recalls/software updates (infotainment... read more

Gavin's profile image
Gavin 
a year ago

Neal was great and the price was also great just managed to squeak by with another deal. Would work with TN Mazda again! 

Sanjay's profile image
Sanjay 
a year ago

Dealer called promptly after my inquiry but did mot make purchase si ce vehicle did not meet my requirements. 

Business response:

Hello Sanjay, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit! 

Brian's profile image
Brian 
a year ago

Deceptive marketing tactics. Completed the application on-line, was approved and emailed the terms of the purchase. They refused to honor the agreement, I was approved for the 5k dealer discount and financing terms using their on-line application. Also, the $700 in dealer add-ons were not a pleasant surprise. Waste of time. 

GuruV5CZV's profile image
GuruV5CZV 
a year ago

Very responsive 

Frequently asked questions about Bob Baker Mazda Service

How is Bob Baker Mazda Service rated?

Bob Baker Mazda Service has a 4.6 star rating with 443 reviews. 

When is Bob Baker Mazda Service open?

Bob Baker Mazda Service is closed now. It will open tomorrow at 8:30 a.m. 

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