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At San Jose BMW, our mission is simple: excellence in customer service. Our roots were planted back in 1975, when we became a BMW factory franchised dealer. We have been exclusively BMW since that day, and remain fully dedicated to the world class performance motorcycles from Germany. We feel this singular focus ensures the best possible service for BMW enthusiasts and those new to the brand as well.
1990 W San Carlos St, San Jose, CA, 95128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Great service and staff. Repairs and maintenance is done correctly and efficiently. Pete the service manager explains what work was completed on your motorcycle making you feel confident you are riding off with a better performing machine! Cheers!
Business response:
Cheers, Paul! Great service and a friendly staff is what we're all about. Here if you need anything else! -Thanks so much for the positive feedback, Chris
Poor Customer Service, Could not get in touch with the Finance Manager. Called Multiple times could not get a call back, the Finance loan was applied for by the Manager for more than the amount of the vehicle minus the down payment by over double the amount it should have been. Three weeks later and the Vehicle has been "removed from the site or sold" , would have been great if I had been asked if I could put down more than the $1500.00 I offered but why talk to a potential sale when you can just refuse to do anything?
Look Pete, 65,000 miles and still going strong at 56MPG average
Business response:
Keep up the good work
Received my armrest for my k16GT yesterday. I Will hopefully install this weekend and post pictures later. If it's okay I would like to give the BMW dealer in San Jose, California a big thank you for being trustworthy very friendly, honest and understanding to a Biker from Alabama on vacation. We all know the first impression is everything I was very impressed with the set up of the building, set up of the company and employees. Keep up the good work. LJ
Business response:
We're thrilled you had a great experience with us right from the start! We all love what we do and who we work with, we're happy it shows.Thanks for the great review, and thanks for taking a moment to leave us such encouraging feedback. We hope come by next time you are in California. Take care! -Chris, Kathleen and Willie Hodgson
Sobretodo las emociones fuertez yo e bolado. En moto y Muchas experiencias uuu
Business response:
Thanks so much, Rafael!
Just brought a new S1000 RR from them, and all I can say is "Wow". Amy is fantastic, and really customer orientated. Can not speak high enough of them.. Already recommending them to my 'BMW' mates
Business response:
We appreciate this, Dave -- thanks so much!
Good
Bmw San Jose has a 4.5 star rating with 71 reviews.
Bmw San Jose is closed now. It will open at 9:00 a.m.
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