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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I will start this review by saying that BMW of Sarasota stole my money. Now, here is some background.Due to an accident, I was in the market for another car. Having never considered a **** I found a used model on their lot that had good value to it. Because I was waiting on a settlement, I put a $2,500 deposit on the car. Two days later, I find out that my wrecked car was not going to be totaled, so I had to cancel the sale. I was assured that my deposit would be returned to me right away. Guess what? To date, my deposit has... read more
They bait and switch you on the price, signing one price on one paper and the other papers are completely different from what you signed. When you say you don't care about the monthly payment because you plan on paying it off early, Jonathan P. still tries to upsell the packages they get a break on, me the consumer not realizing this effects my bottom dollar and increase the end price of my car until I get home from a 16 hour drive and the paperwork is already signed. I already told the finance guy I don't know how many time... read more
Business response:
Ms. ******, Good day and thank you for your feedback. I am looking into your questions regarding your pricing and will find answers for you ASAP. We do have have a policy to offer all clients the option to purchase or refuse insurance and warranties to protect their purchase. If we do not present products to protect the consumers investment, it could be translated in a negative fashion. Also, many clients aren't aware of the many great warranties available until they are presented by the Business Manager. We look forward t... read more
We went and made an offer on a car at $17,500 out the door. The saleman who names John R. said: "we can do that". It was almost closing time. My boyfriend told him he would come back in the morning with the check. He came in the morning, and they said they can not do that price. They wanted $20,855 because there were 2 other people showed up and wanted the same car. They used us for other consumers bidding on the car in their lot. Its NOT an auction. After they sold it to other people, the saleman sent a pic of the car aft... read more
Business response:
We are sorry for any misunderstanding but the deal originally negotiated was a selling price of $17,500 for the vehicle and not an out the door number. Ms. ****** ******'s boyfriend came in the next day to negotiate further on the deal. Her boyfriend did not agree to the numbers we presented. We let her boyfriend know we had other customers that had appointments to view the same vehicle later that day. We did not in anyway use them for other consumers bidding nor did we agree to $17,500 out the door as she stated in her revi... read more
BMW of Sarasota has a 4.7 star rating with 2,499 reviews.
BMW of Sarasota is closed now. It will open tomorrow at 9:00 a.m.
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