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Bmw of Mobile Collision Center

4.7

About this business

We have a complete lineup of new and used cars, and our customer care continues long after you purchase from us. Thanks to our dedicated car service and auto repair team. 

Location details

3025 Government Blvd, Mobile, AL, 36606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7652 reviews
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Lizzie Martin's profile image
Lizzie Martin 
recommend  Recommended
4 years ago

I had a hole in one of my tires and I wasn’t sure if they would be able to fit my car into their schedule. The service representative, Ted, ordered a tire from Pensacola and was able to get my car in for repairs. Ted’s customer service was excellent! 

Business response:

Thank you Lizzie for your kind words for Ted! We are thrilled that he provided you with an excellent service visit. We look forward to your business with us again! 

Jon Jeffress's profile image
Jon Jeffress 
recommend  Recommended
4 years ago

One of the smoothest vehicle purchase experiences I’ve had. Marcus was our client advisor and Jeff, Scott and the rest of the team were helpful, friendly and knowledgeable as well. I can’t recommend them enough! We’re loving the new X5! 

Business response:

Thank you Jon for your kind words for Marcus, Jeff, and Scott! We are thrilled that he provided you with the smoothest car buying experience. Congratulations on your new X5! 

Bunny Freeman-Abernathy's profile image
Bunny Freeman-Abernathy 
recommend  Recommended
4 years ago

Excellent customer service. Professional and friendly service representative, Carrie King, is phenomenal. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Alecia Sidberry's profile image
Alecia Sidberry 
4 years ago

Although I love My car, there service department the last 2 visits With them I was not satisfied. My car is a 2006 and I believe because it’s an older car It’s not a priority for them. I only took my care for the recalls. My appt was at 10:15 and I was told it would not take long. I left the car there. I called at 4 because I didn’t hear anything from John. So he states that they have started, I asked why. He then lied and states I told him I would leave it over night. So obviously other cars were pushed ahead of me. So he t... read more

Business response:

Ms. Sideberry, I apologize that you had difficulties with your previous service visit. Please stop by at your convenience and we will provide you with a complementary courtesy detail. Thanks, David Miles General Manager 

Melissa Grannum's profile image
Melissa Grannum 
recommend  Recommended
4 years ago

Great customer service! Marcus was never pushy, just took the time to understand what I was looking for in an automobile. I would highly recommend BMW of Mobile👍🏾 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Daryl Trawick's profile image
Daryl Trawick 
recommend  Recommended
4 years ago

They have done a good job of servicing our vehicles. So much so we recently bought a new X3! 

Stephanie Summerour Mauldin's profile image
Stephanie Summerour Mauldin 
recommend  Recommended
4 years ago

Carie was wonderful in the service department. I needed a new tire, she set up an immediate appointment and I was able to make emergency trip that day! They were even able to do my next service that was due! What a wonderful experience during this hurricane devastation in Pensacola! I will definitely be back! 

Business response:

Thank you, Stephanie, for your kind words about Carie! It is always great to hear that we were able to make a customer’s service experience truly exceptional! We thank you for your business and look forward to your next visit! 

Cynthia Kirksey-Johnson's profile image
Cynthia Kirksey-Johnson 
recommend  Recommended
4 years ago

Always (Carie) made sure there was a courtesy car available. Prompt on the day your car will be ready...They kept me informed and the status on my vehicle... 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Patrick Stacey's profile image
Patrick Stacey 
recommend  Recommended
4 years ago

Very Friendly staff. They answered all my questions. Great job 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Frequently asked questions about Bmw of Mobile Collision Center

How is Bmw of Mobile Collision Center rated?

Bmw of Mobile Collision Center has a 4.7 star rating with 652 reviews. 

When is Bmw of Mobile Collision Center open?

Bmw of Mobile Collision Center is open now. It will close at 6:00 p.m.  

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