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BMW of Henderson

4.4

About this business

Location details

261 Auto Mall Dr, Henderson, NV, 89014, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.43,708 reviews
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C.J. Chico Jr.'s profile image
C.J. Chico Jr. 
4 years ago

Ryan Christian, Nate Redford, and Robert Fowler all exhibited very poor customer service. Ryan (Sales Advisor) and Nate (Sales Mgr) made me all sorts of promises to get me in the door, then ignored my calls and texts when their promises didn't pan out and I was looking for answers and what the next step would be. When Robert, the General Mgr was made aware of this situation weeks later, instead of him giving me a call as I had requested, he instead shot off a very rude email to me in which he stated that he had been informed... read more

Business response:

C.J, we’re concerned by your review and would love the opportunity to have it addressed to you. Your satisfaction is extremely important to our company. Please contact our office 770-969-0755 at your earliest convenience. 

Cody Cypert's profile image
Cody Cypert 
recommend  Recommended
4 years ago

Aaron Valdez was awesome! Top notch! Very knowledgeable! Go see Aaron if you want Excellent Customer Service. He gets it! We can't wait to enjoy our new BMW X5! 

Amanda Harris's profile image
Amanda Harris 
recommend  Recommended
4 years ago

Great customer service, very informative and professional thanks again for everything 

Business response:

Thank you so much for the great review, Amanda! There are a lot of dealerships in Union City and we are proud that you chose BMW of South Atlanta! We couldn’t be happier to hear from another happy customer. 

Ernest Quick's profile image
Ernest Quick 
recommend  Recommended
4 years ago

I was pleasantly surprised of how the staff interacted with the customers. The employees were very informative and friendly. 

Business response:

We greatly appreciate the review and recommendation that you provided for our business, Ernest! We are here for YOU and all your automotive needs. See you next time! 

Aquil Bassett's profile image
Aquil Bassett 
recommend  Recommended
4 years ago

Service was good the problem was solved in a professional matter 

John W Singleton's profile image
John W Singleton 
recommend  Recommended
4 years ago

Professional and caring sales and service 

Business response:

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Have a wonderful weekend! 

Sugar Foot's profile image
Sugar Foot 
recommend  Recommended
4 years ago

Did a excellent job repairing my car. The battery exploded causing a good bit of damage under the trunk. 

Business response:

We thank you for letting us repair your vehicle! 

Ted Debiase's profile image
Ted Debiase 
recommend  Recommended
4 years ago

Great customer service, great work 

Arnetia Simon's profile image
Arnetia Simon 
recommend  Recommended
4 years ago

BMW North has provided me with excellent customer service for the past year. They always provide me a loaner vehicle when and if needed. Rader Evans, my service adviser goes above and beyond to make sure my experience is top notch. 

Frequently asked questions about BMW of Henderson

How is BMW of Henderson rated?

BMW of Henderson has a 4.4 star rating with 3,708 reviews. 

When is BMW of Henderson open?

BMW of Henderson is closed now. It will open at 8:30 a.m. 

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