BMW of Delray Beach

GIULIANNA J 

on BBB

a year ago

I think a dealership should be trustworthy especially when handling other people's money. This dealership failed to do that 

EVITA S 

on BBB

3 years ago

I thought I found the perfect vehicle at BMW of Delray Beach through www.cars.com. It's a beautiful vehicle that we were looking forward to being shipped to our home because we live 600 miles/9 hours away from this dealership. On the initial call, we were advised it wouldn't be a problem because they ship all over the **. It has now been 18 days since our $1K deposit was taken and still no vehicle. We've recieved various excuses about why our deal cannot get done (i.e. beging short-staffed, etc) even though the dealership ha... read more

Saul R 

on BBB

3 years ago

The service dept is a horror show. First when you call no one answers the phone except a call center in another state. I had animal that ate the car wires. The charge was about $ 2500. They didn’t say make an auto claim. I had to figure that on my own. A few weeks after the wire problem I start getting a SOS malfunction indicator light alert. They want to charge an over $200 diagnostic fee. Luckily the manager waived that re the previous wire problem. The service advisor Eva called me and says the car need a new battery for ... read more

James P. 

on BBB

4 years ago

This business has horrible customer service center and vehicle service technicians