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Blue Mesa Grill
- American
- Plano, TX
About this business
Lunch and dinner daily, Happy Hour M-F and a legendary Sunday brunch. Hand-crafted Southwestern cuisine meets a truly great tequila bar. Can accommodate groups for events of all sizes in the restaurant or cater to a location of your choice.
Location details
8200 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After waiting for almost two hours, got in line for the buffet and most everything needed to be replenished. Most always the Brisket is so tender, this time it was dry and tough. Never got any Ham or enchiladas, the guacamole was soooo salty, I couldn't eat it. Why don't you let us salt to our taste? We go often, so we were disappointed .
Business response:
Hi Minnie, Thank you so much for your review and feedback. We sincerely apologize for falling short during your visit, missing the mark on our buffet is unacceptable. Mother's Day is quite the day for us, so it's not our "usual" due to to the influx of customers that come in! If you wouldn't mind, can you please email our GM, Linda, at lheck@bluemesagrill.com? We would love to take care of you on your next visit. Thank you Minnie, and we apologize again!
Business response:
Thanks for the 5 stars, Lynette!
Was not at all what we expected. Buffet was out of everything upon our arrival. By the time it was replenished, it was so unorganized that by the time we sat down to eat, all of the food was cold. Salmon was undercooked and mushy. Plates and bowls were almost impossible to get. The only good thing I have to say is our waiter was very polite and attentive. Will be our first and last time there. Way overpriced for what they are offering.
Business response:
Shan, thank you very much for sharing these comments. We are very sorry to hear you had this experience, and would love to have the opportunity to make it up to you. Please contact Linda, the General Manager, at lheck@bluemesagrill.com. We hope to see you soon!
Frequently asked questions about Blue Mesa Grill
How is Blue Mesa Grill rated?
Blue Mesa Grill has a 4.2 star rating with 2,886 reviews.
When is Blue Mesa Grill open?
Blue Mesa Grill is closed now. It will open at 9:00 a.m.
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