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Blue Haven Pools & Spas
- Swimming Pools
- Mobile, AL
About this business
Location details
2301 Dawes Rd, Mobile, AL 36695, Mobile, AL, 36695, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m sure like many of the negative reviews I read prior to signing a contract with blue haven, they will respond with every excuse possible to defend or say I’m not telling the truth. And let’s be honest. Customers with good/average experiences usually don’t bother to review something. And of course bad experiences want the the world to know. So we all take reviews with a grain of salt. The entire experience was horrible. And if I could go back and do it again, I’d pick anyone over blue haven. Honestly, idk if I would be ha... read more
Now that our pool project is complete, I wanted to take a moment to leave some well-deserved praise for Blue Haven Pools. I've never written a review like this before, but this experience truly deserves recognition. From start to finish, Blue Haven was exceptional. They completed our custom gunite pool in just over seven weeks—an incredible timeline, especially considering all the bad weather during construction. We had been considering adding a pool for years, but couldn’t find a builder we truly trusted. Then we met the Bl... read more
Francis was our Forman for the installation of our pool. He was personable, knowledgeable and dependable. I would highly recommend him. The Mansfield's
BUYER BEWARE OF BLUE HAVEN. These are photos of our project. They will stand you up for meetings. No one at Blue Haven will care about you after you make the final payment. The trash stayed in my yard for more than 6 weeks. The supervisor wouldn't get it cleaned up and I was told that this is "normal construction debris" and it would be cleaned up with final grade when the pool was finished. We started mid may, as of today 10/15 we can't use the hot tub. The heater doesn't work. The lights don't work. We have multipl... read more
Our experience with Blue Haven was great, communication was spot on the work was on time and done very well. My project manager was Kenny C. could not of ask for a better guy to deal with during the process, all questions were answered and the follow up was in a timely manner. Thanks
Blue Haven Pools did a fabulous job on my beautiful gunite pool! Don Kuhn designed the perfect pool for my backyard and my taste! He knew exactly what I wanted and the crew was timely and courteous throughout the entire process! I highly recommend Blue Haven Pools for their expertise and dedication to customer service!
Top notch pool company. They installed an awesome pool for us in 2017. Yes, weather got in the way but we got through it fine and are happy with the quality of the pool..
Very Poor customer service. If your read the review by Shelly Waskom, my experience is almost a mirror view. The sales team rope you in with a good sell and a lot of promises. Then, from the point the sales team is no longer involved and the construction portion takes over, the terrible service and communication starts. Our pool was a very recent build (January 2017.) Along the way, we had to deal with days going by with no work performed. Call backs for poor craftsmanship with mortar, a control system that would shut o... read more
It is nice that you have responded to the negative reviews but unless you address the poor and, even more frustrating, lack of communication between your staff as well as clients, I have no doubt there will be more than two negative reviews. Being a nationwide company in business for 30+ years is wonderful but the experience I am watching my parents go through now is terrible. It is sad that they would now have gladly paid an extra $3000 to another company just to have had the chance at a better experience. When a client as... read more
Frequently asked questions about Blue Haven Pools & Spas
How is Blue Haven Pools & Spas rated?
Blue Haven Pools & Spas has a 4.6 star rating with 294 reviews.
When is Blue Haven Pools & Spas open?
Blue Haven Pools & Spas is open now. It will close at 5:00 p.m.
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