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Blake's Lotaburger
- Restaurants
- Alamogordo, NM
About this business
Location details
1320 N White Sands Blvd, Alamogordo, NM, 88310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The cashiers dont give you your full order then, you show the receipt and still want to charge twice, and they aren't giving the chocolate cookie anymore, they give away ridiculous small animal crackers, refills "aren't allowed ", more like when you try to refill they turn off the machine. Don't come here.
Business response:
Tania, we are very sorry about the issues you had with your order and we are working with our team to improve on this. We hope you'll give us another shot in the future!
RecommendedJuicy burgers cooked to order. Great breakfast burritos.
I ask that until this store corrects its customer service problems, that you buy food from a competitor. rude, slow, and not worthy of our business.
You’ve lost a lifetime customer! I will not be reprimanded for not wearing a mask inside a restaurant!
Business response:
Jamie, our highest priority is the health and safety of our team and customers. In order to best keep everyone safe and obey government guidelines we are requiring customers and employees to wear masks in our stores. We're sorry for the inconvenience this caused. We would love to hear more about your visit so please email us at askblakes@lotaburger.com and we will work to address any further concerns you have.
tried to order food last night was put on hold for 20 mins and still no answer!! tried again this morning still was put on hold i hung up and called back and no answer!!!.. then I drove by it wasn't busy... so disappointed....😠
Business response:
We're sorry about the issues you've encountered trying to call in your order, Marcella. We're working with our team immediately to improve on this. Have you tried our online ordering option at LOTABURGER.COM?
Managers professionalism.
Business response:
We’re extremely sorry that your experience with us was not up to par. We pride ourselves in providing quality customer service and are working to address your concerns. We hope you’ll give us another shot in the future!
RecommendedAlways a great burger at Lotaburger!! They were doing an excellent job of keeping with the COVID restrictions. Very pleasant staff.
Business response:
Connie, thanks for letting us know about your visit! We're glad that you had a good experience and hope to see you again soon!
I found a small flying insect in my drink.
Business response:
We’re very sorry about your recent experience at our store, Brenda. We have high quality standards for our food, and we recognize that something was clearly not right in your order. We have shared your comments with our team and are working to address this issue. We’d like the chance to make it right so please email us at askblakes@lotaburger.com.
RecommendedI love green chili and everything from Blakes
Business response:
You have great taste, Iellaneb! Thanks for the review!
Frequently asked questions about Blake's Lotaburger
How is Blake's Lotaburger rated?
Blake's Lotaburger has a 4.1 star rating with 2,039 reviews.
When is Blake's Lotaburger open?
Blake's Lotaburger is open now. It will close at 6:00 p.m.
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