This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Black Rock Coffee Bar
- Coffee & Tea
- Laveen, AZ
About this business
Location details
3515 W Baseline Rd, Laveen Village, AZ 85339, Laveen, AZ, 85339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:30 p.m. | |
| Tue | 5:00 a.m. to 6:30 p.m. | |
| Wed | 5:00 a.m. to 6:30 p.m. | |
| Thu | 5:00 a.m. to 6:30 p.m. | |
| Fri | 5:00 a.m. to 6:30 p.m. | |
| Sat | 5:00 a.m. to 6:30 p.m. | |
| Sun | 5:00 a.m. to 6:30 p.m. |
This was my first time there and Instead of telling me right off the bat they were completely out of half at the drive thru they insisted on making the sale leading me to thinking they were able to serve coffee. You need to train the staff to have better common courtesy and let customers know right at hand cause I just waisted my time ordering for no reason. I will not be coming back I’ll continue to get it across the street
One start is too much. Matcha is terrible and coffee is basically milk. Waits in the drive thru are too long. Also drive thru is a 2 lane merge system and sometimes other drivers don’t know how to use, on top of that employees intentionally miss inform on how to use merge lanes. Safe to say I will not be going back.
HORRIBLE customer service. The merging lane here was also a terrible idea. YOU have people RAGING for their spot in line. I ordered a match as well that looked yellow instead of green how it’s suppose to and it was watered down. Fix your merging lane and give your employees better training.
Seems like a good concept but bad bitter coffee
Frequently asked questions about Black Rock Coffee Bar
How is Black Rock Coffee Bar rated?
Black Rock Coffee Bar has a 3.9 star rating with 208 reviews.
When is Black Rock Coffee Bar open?
Black Rock Coffee Bar is closed now. It will open tomorrow at 5:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com