This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Specialties Black Hat Security is a Phoenix security system and home automation company. We specialize in surveillance cameras, home security, wireless systems, and all home automation. We focus on high-touch, local, customer service. History Established in 2016. All of our founding partners are Arizona natives with children, spouses, and property. While looking for security for our own homes and businesses, we noticed there is a GAPING HOLE between standard the high end private security that some have to purchase and the st... read more
165 W Iron Ave, Mesa, AZ, 85210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Hi there, I have been trying to get ahold of u guys for almost a month now, and I have also left 2 voice mail messages. Emailed you, and sent a message to ur Facebook, which shows that you read it. How can I speak with someone about my account???? I will be showing up at your facility this week, and if I can’t talk to someone I will be contacting the better business bureau. Thank you.
It would be nice if they would answer the phone or at least call you back. Their security got me in trouble with the phx police, they said they would handle it but they have not. They will not even give me the courtesy of a call back. I have multiple systems with them.
Everything started out well, but it wasn’t long before I began to regret my purchase, the equipment is mediocre at best, works when it wants and it takes forever to have someone come out to do anything about it. Also if you have issues with the system outside of regular business hours, you’ll just have to wait to speak to someone until the next business day. It’s great! (Sarcasm) but at least, it’s a just 3 year contract.... great. Don’t waste your money with Black Hat Security.
Thank you Black Hat for sending Landon to fix our doorbell video camera. He fixed the problem right away, and he also helped me to get the video on my iPad and iPhone. He is just so nice, and answered all of my questions. I really appreciate all of his help!!!
Jorge did a fantastic job and walked us through step by step during the entire process! Thanks Jorge! 😃
Great Experience and customer service was excellent
Install was easy and JD was very knowledgeable! He was great and answered all of my questions! The upgrade in technology is worth it and gives me peace of mind!
Wow! What a difference having a professional company and installer make! We switched over from another provider this weekend, and Landon was amazing! He had lots of insight and was able to point out flaws in our existing system. In just 24 hours, I can already see how much better our Black Hat system is!
Black Hat Security - Home Security Arizona has a 4.8 star rating with 549 reviews.
Black Hat Security - Home Security Arizona is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com