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Billingsley Ford Lincoln of Lawton
- Car Dealers
- Lawton, OK
About this business
Location details
8209 NW Quanah Parker Trailway, 8209 Quanah Parker Trailway, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have bought 2 vehicles from Billingsley. The sales experience was nice and exciting as always buying something new is... But the service after the sale is terrible... From being the first one in for an oil change and leaving 3 and a half hours later to getting simple paperwork done has been a hassle. I will never be going back to Billingsley. Unless you are spending money, they don't want to deal with you. Just simply terrible service after the sale....
My salesman, Mr. Trice, was great. After a month my 2014 F150 started making terrible noises. Took it to the service department and they looked at it and scheduled an appt. On the way home, I hear a new noise. Pull over and my bottom cowling was dragging on the ground. Took it back up there, supposedly fixed it and this morning I noticed its back to dragging on the ground. 10,000 miles on a brand new truck and its going to the service department for the 3rd time. Dont think I will be buying from them again.
Very nice people to deal with. Very accommodating.
We traded in our vehicles and my husband went in to get the money back for our gap and extended warranty and they sent our extended warranty payment to our old address but the gap check to our current address which my husband gave them when he turned in the paperwork and the girl tells him today that it's not there problem. Rude customer service and we will never buy a Ford again!
I love these guys! Thanks Craig, it sure helped me a lot. You guys are my go to place. i always get what i want
My favorite place to shop! Willie Mendoza has been one the most helpful people. 3 vehicles with them so far!
The sales team does a great job but the service team has rapidly declined over the last several years. A retraining in good customer service would take them to 5 stars.
Very disappointed in the customer service. I believe if you are told something by a member of the sales staff or management that they should actually do what they say. No excuses!
I have bought 10 cars from Billingsley Ford. Recently my wife and I purchased number 11. We love our brand new Edge and we are greatly pleased with the professionalism and care that we got from the entire staff. Joe Joiner, Rod Mosiman, Willie Mendoza, Denny High and Dave Mcgillicuddy made this a very smooth purchase. Thank you to the all of the Billingsley staff for getting us exactly what we wanted!!!!
Frequently asked questions about Billingsley Ford Lincoln of Lawton
How is Billingsley Ford Lincoln of Lawton rated?
Billingsley Ford Lincoln of Lawton has a 4.5 star rating with 1,880 reviews.
When is Billingsley Ford Lincoln of Lawton open?
Billingsley Ford Lincoln of Lawton is closed now. It will open tomorrow at 9:00 a.m.
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