BIGGBY COFFEE

Patty Wals-Hernandez 

on Google

7 months ago

There’s a BIGGBY® COFFEE inside Mary Free Bed Hospital in Grand Rapids — and let me tell you, it is an absolute gem. I’m at Mary Free Bed about four days a week, and this location has become a bright spot in my routine. There is one barista in particular, Jaydin, who deserves a huge shout-out. She is phenomenal — truly one of the best baristas I’ve ever encountered. She knows her BIGGBY drinks inside and out, makes everything perfectly, and her customer service is over the top every single time. Warm, friendly, consistent, a... read more

Jenni Morales 

on Google

7 months ago

Will always be the best biggby location in my opinion! The girls who work here are so amazing and kind! My favorite OG’s are Lis and Jay, they are so sweet! Getting my cold brew is always such a pleasant part of my work day, any negative reviews I’ve seen on here pretty much give Karen, so I wouldn’t take those too deeply into consideration. The baristas always do a wonderful job at keeping their areas clean and providing tasty drinks to their clients! 

Oh No 

on Google

8 months ago

Whoever was working on 10/24/25 at 525pm was rude and has no business working in a customer service position! A lady who works at Mary Free Bed witnessed the interaction apologized and said she'd report it. The coffee is great but service was horrendous!!!