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Big Sky Exterior Designs
- Siding
- Billings, MT
About this business
Location details
323 Alderson Ave, Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI had Big Sky Exterior Designs re-roof my 2000 sq.ft. house and garage due to hail damage from the August 2019 storm. The 4 man crew was qualified and efficient. I asked them if they could finish it in one day and they did. They worked from just after 7:00 am till after 9:00 pm. I was a construction inspector for many years and I know they did a really good job and kept the backyard gates closed keeping my dogs safe. I have found a few nails around the perimeter of the house but that is to be expected as it was almost dark b... read more
Did a wonderful job on my home! Set to use them again for my business. Thank you!
We highly recommend Big Sky Exterior Designs. They took care of both our siding and window needs. The job was completed on time, on budget, and done with exceptional quality work. The site was left as they found it. Todd was great to work with and answered all of our questions and kept us updated throughout the entire process. We will use them again if the need arises.
Business response:
Thank you so much for your kind words. It was a pleasure working with you and we look forward to serving you again.
My father recently passed away and my sister and I were left with the task of selling his house. The old metal siding was peeling and we did not know how we were going to deal with it. We called Robby and he agreed to come take a look. He noticed that the siding was dented from the hail storm last year. He recommended we file an insurance claim. Since I was out of town at the time of the inspection with the adjuster, Robby agreed to meet him there on my behalf. We ended up getting the siding and roof replaced. Robby handled ... read more
Didn’t answer calls for six months. Also left a bunch of trash in my yard. Terrible customer service
Business response:
Mr. Longie, my name is Curt and I am the sales manager at Big Sky Exterior Designs. I would like to start by offering my sincerest apologies. all of us strive to offer the best customer service and I am truly sorry that you had calls that went unanswered. I would like to meet with you in person to discuss your experience, not to make excuse's but to insure this doesn't happen again. we are always trying to improve our service and id like to know where we dropped the ball and try to make this right with you.
I worked with Big Sky Exterior Designs for roof replacement and window replacement after the "great hail storm of 2019." They made everything easy for me and communicated directly with my insurance as well. Once my insurance figured everything out on their end, it was already snowing. Because I didn't have any major damage that would cause a leak, BSED suggested smartly to postpone until spring so the warmer weather would create a better seal in the roof. I love that they explained this to me and used this information to get... read more
Business response:
Thank you so much for your kind words Mrs. Howard
Had a pleasure working with Rob. Rob helped us communicate with the insurance company in a timely manner. The work was done in a timely manner and looks good. Highly recommended this company.
Frequently asked questions about Big Sky Exterior Designs
How is Big Sky Exterior Designs rated?
Big Sky Exterior Designs has a 4.6 star rating with 88 reviews.
When is Big Sky Exterior Designs open?
Big Sky Exterior Designs is closed now. It will open at 8:00 a.m.
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