Big Red kia

James M. 

on Yellow Pages

5 years ago

Won't do business there again. Ended up bringing the car back and fighting tooth and nail to get my down payment back. The salesmen were a crew of dishonest bastards. 

Erika L. 

on Yellow Pages

6 years ago

My husband and I had a great shopping experience here! Landon Bri helped us find the vehicle we wanted! The only negative part about this and all buying experiences is when it comes to negotiation time. If you don't want a bad buying experience, please know your credit score. know BBK value and what payment it should get you at and don't agree to anything that is outside of your comfort zone. If you fail to do that, you will be over charged, not only here, but anywhere else you go! 

Samantha M. 

on Yellow Pages

7 years ago

Never go here.. completely unprofessional. Rude .. pushy.. absolutely bad customers service. Bad vehicle not taken care of .. 

Norman S. 

on Yellow Pages

8 years ago

I had a great expierence with my salesman he walked me through my first car buying expierence i got a new car my first time out!!!!! 

Tori W. 

on Yellow Pages

8 years ago

We were looking for a rare vehicle that we were very specific about. I contacted the dealership, had our finance application completed and the black book for our trade in completed and ready, Jenifer suggested we come on Saturday ( this was Wed) because of childcare and driving 2 hours. We spoke on Wednesday, Friday, and our entire drive Saturday. During our drive she was emailing me that they were waiting on us, where to park, who to ask for, etc. Once we got there we were told us that they sold the vehicle that was being h... read more

Emerald G. 

on Yellow Pages

8 years ago

Horrible, if you're a new buyer like I was, please do not go here, They sold me a car at night that was used I came home and my dad ended up being the person who told me what's wrong with my vichle, sad the dealer couldn't even tell me, horrible and rude service just rude and they will make sure they get ALL OF YOUR MONEY. And over charge you if you don't know the little hidden fees they have for you to SIGN 

Peter B. 

on Yellow Pages

8 years ago

John Williamson at big red auto sales got us in a new Kia optima with a phone call saying my girl was approved for a new car we got a ride up there keep in mind mine broke down and had to sell it we get there and was greeted by John who said he can get us in a new car and we thought cool this guy is confident well 6+ hours went by and we finally got to drive off in it wasn't able to pick the car we wanted and $900 down payment later we was on our way the tag went out on 9/23/15 it was the 27th before we found out about it we... read more

Heather M. 

on Yellow Pages

9 years ago

All this place does is play a bunch of games! Its not worth time or money, they will tell you one thing and do another. There are so many car dealerships out there that will actually help you, but this place is not it!!!! Drew (a manager) will not listen to a word you say he will hang up on you and tell you nothing but lies. I'd rather be without a car! The only person worth speaking to you is Reggie, he cares about his customers and builds a relationship! Dont buy a car here!!!!!!!! 

Rick K. 

on Yellow Pages

9 years ago

My daughter thought she was cosigning for a friend but was conned into purchasing a Rio 2014 by the salesman at BiIG RED KIA. He actually told my daughter she was cosigning for the car. When her so called friend did not pay anything on the car and they came after my daughter, that is when she found out about the scam! Unfortunately, my daughter isn't too swift and the dealership according to the finance company OVERCHARGED HER as well.