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Big O Tires
- Tires
- Urbandale, IA
About this business
Welcome to Big O Tires, The Team You Trust! Our legendary friendly service here in Urbandale, IA keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new ba... read more
Location details
3880 NW Urbandale Dr, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThank you thank you thank you!!! We blew a tire, but luckily made it here. They went above and beyond to help us and get us back on the road. Thank you!!
Thank you for the amazing service today! I really needed all 4 tires changed. Thank you for the great service and discount on my tires. I will for sure be a repeat customer. Thank you again!!!
Business response:
Thank YOU, Tracy!
Needed a tire mounted old one had a slash in the sidewall that was balanced with balancing beads. Got the beads all moved over to the new tire, easier said than done. Numerous experiences with these guys always professional. highly recommend.
Business response:
Thank you for trusting us with your Jeep, John!
To the guy at Big O that helped me with my tires today can’t thank you enough. Thanks for saving me money! We will be back!
Great service! Keep up the good work jack!
Business response:
Logan, this is great information to share with the team. We hope that you have a great day! Jeff Schwab, Owner
Best shop in Des Moines . Period . I have not been treated this good in a shop in 20 years.
Business response:
Thanks for your review! We're glad to hear you had such a positive experience with us! We hope to see you back again in the future! Jeff Schwab, Owner
Not only were they pressuring me into new tires which I get is a job to a certain point this was to much. They also told me the tread left was way lower then what I was shown at another place 2 days earlier that patched my tire for free which big o charges for. the young kid and counter used profanity, they told me he 30 min took 1 1/2 hours then had another issue which told be about 15 min I gave up waiting ! Not to mentioned they made it seem like they would match tires price from other place but we’re going to give me a l... read more
Exceptional customer service! The kind we all love and rarely get any more. I even got a ride to work and got picked up when my car was done.
Business response:
Pam, we always love to receive great feedback. We'll pass your comments on to the team! We look forward to your next visit! Take care! Jeff Schwab, Owner
Business response:
Jennifer, we regret to receive such a low star rating. We'd like to know a little more information about this incident. Could you please email CorpRepMgmt@tbccorp.com with your invoice number, full name & phone number? Thanks, Jeff Schwab, Owner
Frequently asked questions about Big O Tires
How is Big O Tires rated?
Big O Tires has a 4.4 star rating with 580 reviews.
When is Big O Tires open?
Big O Tires is closed now. It will open on Monday at 9:00 a.m.
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