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1146 Sheffield Blvd I, Ste I, Houston, TX, 77015, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Charged $400 for a control board and did not clean off the sensor so the product still does not work. It makes noise like the machine is coming apart and does not dry. They refused to honor their work.
I have a leak coming from my stove, I called the gas company and they did say it coming from the stove but didn’t say exactly where, I called whirlpool and they referred me to this horrible, unprofessional, rude company who came out but because he couldn’t smell the gas he said I didn’t have a leak, he told me to call the gas company again and after call them back, he would keep the ticket open so I didn’t have to call whirlpool again, that was a lie. I called the gas company back the same day and they came over and pinpoint... read more
worse customer service I've been trying to have they service my refrigerator for 3 time already they have gone and it's hasn't been fixed i'm being blamed for not making myself available for them it's like they think customers just sit at home all day waiting on them I have a job this should have been fixed since day one its been over 2 months!!!!!!!!! VERY RUDE LADY OVER THEY ANSWERING SERVICE WOULDN'T RECOMMEND!!!!!!!!!!!!!!!!! AND I DIDNT MISS ANY APPOINTMENTS THAT !!!! THE TECHNICIAN CAME 2 TIME AND NEVER HAD THE PARTS A... read more
Worst customer service ever! Dispatcher female “manager” rudest ever. Talked over me didn’t let me speak a word every time and I do mean every time I talked she would interrupt absolutely horrible! I said multiple times I would not be available till after 12 and tech showed up 815 am and she blamed me for not being home. also there phone does not work must leave a message. I reported to AHS!
I used the company no issues, very professional and they fix my appliance with no issues. The office when I called was very helpful and they were very informative and very kind.
Big Kountry Appliance Repair has a 3 star rating with 206 reviews.
Big Kountry Appliance Repair is closed now. It will open tomorrow at 9:00 a.m.
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