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Big Kountry Appliance Repair

3.0

About this business

Location details

1146 Sheffield Blvd I, Ste I, Houston, TX, 77015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0206 reviews
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KATHY SEAY (Chief Gypsy Wanderer)'s profile image
KATHY SEAY (Chief Gypsy Wanderer) 
on Google
5 days ago

Charged $400 for a control board and did not clean off the sensor so the product still does not work. It makes noise like the machine is coming apart and does not dry. They refused to honor their work. 

Jeanette Langlais's profile image
Jeanette Langlais 
on Google
a week ago

I have a leak coming from my stove, I called the gas company and they did say it coming from the stove but didn’t say exactly where, I called whirlpool and they referred me to this horrible, unprofessional, rude company who came out but because he couldn’t smell the gas he said I didn’t have a leak, he told me to call the gas company again and after call them back, he would keep the ticket open so I didn’t have to call whirlpool again, that was a lie. I called the gas company back the same day and they came over and pinpoint... read more

juanita olivo's profile image
juanita olivo 
on Google
a week ago

worse customer service I've been trying to have they service my refrigerator for 3 time already they have gone and it's hasn't been fixed i'm being blamed for not making myself available for them it's like they think customers just sit at home all day waiting on them I have a job this should have been fixed since day one its been over 2 months!!!!!!!!! VERY RUDE LADY OVER THEY ANSWERING SERVICE WOULDN'T RECOMMEND!!!!!!!!!!!!!!!!! AND I DIDNT MISS ANY APPOINTMENTS THAT !!!! THE TECHNICIAN CAME 2 TIME AND NEVER HAD THE PARTS A... read more

Robert's profile image
Robert 
on Google
a month ago

Worst customer service ever! Dispatcher female “manager” rudest ever. Talked over me didn’t let me speak a word every time and I do mean every time I talked she would interrupt absolutely horrible! I said multiple times I would not be available till after 12 and tech showed up 815 am and she blamed me for not being home. also there phone does not work must leave a message. I reported to AHS! 

Wendy Smith's profile image
Wendy Smith 
on Google
a month ago

I used the company no issues, very professional and they fix my appliance with no issues. The office when I called was very helpful and they were very informative and very kind. 

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Frequently asked questions about Big Kountry Appliance Repair

How is Big Kountry Appliance Repair rated?

Big Kountry Appliance Repair has a 3 star rating with 206 reviews. 

When is Big Kountry Appliance Repair open?

Big Kountry Appliance Repair is closed now. It will open tomorrow at 9:00 a.m. 

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