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Better Buy Glass Mirror

3.6

About this business

Location details

308 N Main St, Jonesboro, GA, 30236, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6158 reviews
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Jeff's profile image
2 years ago

Enough is enough! Time to move on. I just terminated my business relationship with Better Buy Glass due to the same issues as the previous poster (9-15-2007). They installed a faulty mirror in one of my rental units. Even though I've spent over $19,000 with this company, they saw the need to send one of the technicians out to examine the mirror that I told them was damaged. After forking over $19,000, my word should have been good enough for them to promptly replace the mirror without question. The tech that they sent told m... read more

Indi's profile image
2 years ago

AWFUL Service - Use Another Company The customer service is awful. They have missed two appointments and require that you spend the whole day waiting for them (i.e., they don't give you a time period to be available just that they can by any time on a given date). The schedulers take no responsibility for missed appointments, scheduled a day for installation without confirming with us and are generally clueless on where or when an installer might show up at your house. 

Yas's profile image
2 years ago

Better Buy Glass Elsewhere My main problem was with their administrative department. They have the most unprofessional call people who are very slow and often clueless. I had to call them numerous times to get what I want. I had two instances where they said that the technician will come a certain day, but he never showed up. When I told them this, they tried to pin the blame on me saying that I had the dates confused. They didn’t even try to check if it was their fault or not. I’m being defensive because multiple people... read more

Sally's profile image
2 years ago

ms. I've used Better Buy Glass for several of my glass issues & they've always treated me with the upmost respect & did a great job.... Yes, I would recommend them to anyone needing glass work. 

Rachel's profile image
2 years ago

Better Buy They are a world class glass center. They have been in the business for over 25 years and have the experience necessary to perform any job. I have never had a problem with their call center or the people they have sent to my home. I would highly recommend them to anyone needing this type of service. 

Kelli's profile image
2 years ago

Great company!!!!!!!!!!!!! I've used this company for several of my glass needs over the past several years & they've always went out of their way to do a great job...From what I understand this is a family owned business, (something you don't hardly find anymore), they have a great administrative staff that's willing to may your transaction as easy as possiblne.... this company has been in business since 1978 so they must be doing something correct!!!!!!!!! Give this company an opportunity to repair any glass needs you may ... read more

Indi B.'s profile image
11 years ago

AWFUL Service - Use Another Company The customer service is awful. They have missed two appointments and require that you spend the whole day waiting for them (i.e., they don't give you a time period to be available just that they can by any time on a given date). The schedulers take no responsibility for missed appointments, scheduled a day for installation without confirming with us and are generally clueless on where or when an installer might show up at your house. 

Sally C.'s profile image
13 years ago

ms. I've used Better Buy Glass for several of my glass issues & they've always treated me with the upmost respect & did a great job.... Yes, I would recommend them to anyone needing glass work. 

Yas H.'s profile image
14 years ago

Better Buy Glass Elsewhere My main problem was with their administrative department. They have the most unprofessional call people who are very slow and often clueless. I had to call them numerous times to get what I want. I had two instances where they said that the technician will come a certain day, but he never showed up. When I told them this, they tried to pin the blame on me saying that I had the dates confused. They didn??t even try to check if it was their fault or not. I??m being defensive because multiple people t... read more

Frequently asked questions about Better Buy Glass Mirror

How is Better Buy Glass Mirror rated?

Better Buy Glass Mirror has a 3.6 star rating with 158 reviews. 

When is Better Buy Glass Mirror open?

Better Buy Glass Mirror is open now. It will close at 5:00 p.m.  

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