Better Business Bureau

d.bason 

on Superpages

11 years ago

i.e., A local favorite, or highly recommended becauseI contacted the better business bureau because I was having trouble getting a free copy of my credit report from Equifax. The Better Business Bureau contacted Equifax on my behalf and Equifax agreed to mail me a copy of my report. I was very satisfied with the speed and professionalism they showed while assisting me. I would use them again should I ever find myself in need of their assistance again. Diane Bason 

anonymous 

on Superpages

11 years ago

Short story...UPS Freight was to deliver item to home in TX from KS. Ultimately, had to drive 6 miles with pickup to retrieve from 18 wheeler delivery truck making second attempt because driver was not familiar with area. Company attempted to charge me $20 for second delivery. After 6 frustrating months with UPS Customer Service, utilized BBB web site in Atlanta (Corporate office of UPS) and posted complaint. UPS Corporate responder displayed same lack of critical thinking skills as did employees I spoke with for 6 months at... read more

benlotey 

on Superpages

11 years ago

Outstanding service...I was able to get my issue resolved quickly and thoroughly! 

anonymous 

on Superpages

11 years ago

I would highly recommend using Better Business Bureau to resolve issues with companies that think they can 'get over' on consumers. Several times I have had to utilize this method and almost always get the result that I need. I have told many friends about this source of help and they have much praise for BBB's assistance. I give the staff 4 staff because they work diligently to get the matter resolved quickly. 

tchild50 

on Superpages

11 years ago

I had a long existing problem( 1 1/2 years) with UPS, had contacted them too many times with no results. I finally contacted the BBB to ask for help. It only took one complaint, one communication from the BBB and my problem was finally resolved. I have used the BBB in the past to help with stubborn problems, I will continue to use them. They are an advocate for the citizen, not big business. I am grateful for all their help. 

sravan31.dba 

on Superpages

11 years ago

BBB solved my issue with att in a timely manner. Once i filed a complaint i got a login to view or change complaint and to see updates. After that they gave some time to business to respond to this and att called me up and settled the problem. Thank you so much BBB. A small suggestion from my side please change your website layout after we login to the complaint. Its confusing at times. Thanks again! 

anonymous 

on Superpages

11 years ago

BBB made it easy to make a complaint. I filled out the form and within days, they resolved my issue. I thank them so much for getting me my refund. 

marquettabowman 

on Superpages

11 years ago

I have used the better Business Bureau for various complaints regarding business matters weather big or small. They have even assisted me in regards to checking on various companies that I had questions on. For the better part of the Better Business Bureau is the resource company that can get the job done, they even take the time to always follow up with you when you still are not satisfied with the results. I have gained great respect with BBB because they really care. My Motto Is: When you feel mislead or not heard and you... read more

anonymous 

on Superpages

11 years ago

The BBB is extremely helpful for me when I am searching for a company's reputation & helps me make a decision whether or not I will do business with them. Likewise, the BBB has been helpful for me in voicing my negative or positive comments about a company. The BBB has responded quickly & helped resolve two issues I've had with companies. One being a refund from an airlines & the other did not respond to the BBB complaint, therefore putting a negative mark on their reputation for others to view if they use the BBB to "check ... read more