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Bettenhausen Chrysler Jeep of Orland Park
- Car Dealers
- Orland Park, IL
About this business
Location details
15941 S 94th Ave, Orland Park, IL, 60462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst customer service I have ever dealt with. They clearly do not care about their customers.
Worst customer experience ever! Being in the business myself the owners should take a hard look at the staff. The Manager is a complete tool with no customer appreciation. Drove 45 miles to look at a truck that was supposed to be ready. Truck was moved off the lot. Now this is a brand new 67k truck. Huge scratches. Now if they would have had it ready knowing we were coming to buy they would have found this themselves and not wasted my time on New Year’s Day. Guarantee they lost the only sale they would have made today!!
best service ever great job Amy
Bought a used Dodge Grand Caravan. Jerome was great to work with and we received an awesome deal. Would recommend to others.
Between me and my family we have purchased 15 vehicles over the years from Bettenhausen. Nick Pattenaude is the best salesman and Ryan in service is great to work with. I do agree that the service department as a whole needs to be reworked. I just called because of an issue on my town and country and they couldn't get me in for 2 weeks. Well...the next day the steering went and I had no choice but to get in now. Its great that you are busy but hopefully there isn't more damage because it couldn't get in right away. If it was... read more
I highly recommend this place! Super clean, super inviting, and quick! Jamie helped us get my wife the car of her dreams. I will be back for sure!
I wouldn’t recommend this place to anyone. The customer service here is very poor. I’m leasing my car, once my lease is up I’ll be taking my business elsewhere. I got transferred to 6 different people just to schedule and appointment for Service, unacceptable. The day my car was supposed to be ready, I couldn’t get through not even to the manager.
I have had two prior experience that were terrible through other sales reps from paperwork not being filed correctly having having to pay couple hundred dollars to fix it and three dealership dis not help or pay for it, second time the car had issues the day I took it home and the sales rep never responded to me so I ended up having to wait 4+ hours on the services to be fixed. Those are the response they do not get a 5 start taking, but the last car I purchased I had the complete opposite experience with Bill Awad, by far t... read more
Frequently asked questions about Bettenhausen Chrysler Jeep of Orland Park
How is Bettenhausen Chrysler Jeep of Orland Park rated?
Bettenhausen Chrysler Jeep of Orland Park has a 4.2 star rating with 298 reviews.
When is Bettenhausen Chrysler Jeep of Orland Park open?
Bettenhausen Chrysler Jeep of Orland Park is open now. It will close at 8:00 p.m.
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