Best Western Plus Executive Residency Austin

Al Ora 

on Google

10 months ago

Really enjoyed my stay. The guy that runs this place at night is amazing! He is professional and his aura is great. He is kind and courteous, I definitely enjoyed my stay because of him. Breakfast is eggs, bacon, waffles, the norm. The rooms were clean and fresh. The entire hallways and room smells like clean laundry. A 10/10. Remote was easy to use. Elevators were quick. 

Todd Dornberger 

on Google

10 months ago

Wonderful newer Best Western property. Room was clean and nice. Breakfast excellent and lobby was light and comfortable. Big shout-out to Louisa at front desk! She was very sweet and got us checked-in early. Great lady!!! Honorable mention to Claudia at front desk as well! 

Daniel Robbiano 

on Google

10 months ago

This was our go-to hotel for Austin trips we take. Used to be our favorite hotel to stay at but this last trip we took left a lot to be desired. The rooms had a musty-mildew/moldy smell, rooms were unclean and humid. I have allergies and after only being there for an hour I needed to use my inhaler. The water in the shower was also not heating up properly. We found a dead bedbug in the bed as well, so we asked for another room and Oz, the front desk host, was super kind and helpful. He gave us a room on another floor but it ... read more

H Al 

on Google

9 months ago

I’ve been lucky enough to stay here twice! My first trip was just 4 days and I loved it so much that I came back for 16 days. The place is super clean, well organized, and the breakfast is delicious 😊. The staff is super friendly and always there to help 24/7. As a diamond Select member this location is my favorite :) Big thanks to Luis at the front desk and Maydele :) you guys are awesome! Can’t wait to come back on my next trip to Texas :) 

Vishrut Chokshi 

on Google

10 months ago

0 stars – AC broken, staff lied about it, refused refund. Dishonest and rude – avoid this hotel. I stayed here Sept 20–21 with my family, including two senior citizens. The room itself was decent, but the air conditioning was not functioning at all. Imagine four people trying to sleep in Texas heat with no AC. I called the front desk multiple times and even went down around 11 PM. The front desk assistant admitted they were aware of the issue but wouldn’t do anything until the next morning. They also claimed the hotel was ... read more