Best Western Plus Captain's Quarters

Sue Prusiecki 

on Google

a week ago

Overall a very nice stay! This Best Western Plus is pricey compared to other ones I've stayed at in major cities. But there are not many hotel choices when visiting Oswego. Check in was the fastest ever at any hotel and all the staff we encountered were very friendly. Room was large, clean, large fridge and had a nice balcony overlooking the river. Yes, If you look hard enough you will see normal wear and tear. I was not able to get hot water from the bathroom faucet. Very nice included breakfast (not sure why there have bee... read more

JOAN H 

on Google

a week ago

Extremely Disappointing — Not the Room We Booked This was, without question, one of the most disappointing hotel experiences we have had. We booked a riverfront room four months in advance and were looking forward to our stay. Instead, we were checked into a room with a view of the parking lot. When we brought this to the attention of both the staff and the manager, we were simply told that there was nothing they could do about it. No meaningful attempt was made to correct the situation or offer an alternative. The room itse... read more

Gabby E 

on Google

a week ago

We had a very nice stay here. We spend one Sunday night in a room with a single queen bed for $140. The room was nice, there were a couple floor stains but no bed bugs from what I could see and everything seemed clean. Staff was nice and helpful. The view of the sunset was really great. I’d stay here again, it was right by a couple restaurants and within walking distance of a lot of attractions. It’s not a true 5 star hotel but as far as a Google review goes, it’s 5 stars from me! 

Tim Sanders 

on Google

3 weeks ago

Spoke with Jonathan(front desk, reservations) on Sunday August 9th at approximately 2pm. Jonathan was professional, pleasant and handled our situation promptly. He is a great ambassador for your organization.