Best Western Plus Austin City Hotel

Name: Best Western Plus Austin City Hotel
Address: 2200 S IH 35 Frontage Rd, Austin, TX, 78704, US
Telephone: (512) 444-0561
Price range: $$
Rating: 4.3

4.3

★★

1838 reviews

|Hotels|Austin, TX 78704 United States

2200 S IH 35 Frontage Rd, Austin, TX 78704 United States

(512) 444-0561

https://www.bestwestern.com/en_us/book/hotel-rooms.44679.html?iata=00171880&ssob=blbwi0004g&cid=blbwi0004g:google:gmb:44679

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About

At the Best Western Plus Austin City Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Austin City Hotel will stand out among other hotels in Austin,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Austin City Hotel will provide you with the supe

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4.3

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megandavison1 on Citysearch

16 years ago

Poor Customer Service – The experience was not good from the start. When we checked in the gentleman at the desk was very unfriendly!! Definitely needs some instruction in the customer service department. I think he had been sleeping in the back room or something. After walking around the hotel with our bags, not able to find our room, we came back and he said oh yeah, you have to go in these doors on the Northwest corner and take the stairway or elevator (which was hard to find). The rooms were on the inside corridor, not the outside corridor. I have never seen anything more confusing! The rooms were clean, but very average. They were doing construction while we were there, so noisy. Not a good experience!

sejaldpatel on Citysearch

20 years ago

Worst Experience Ever & I'm the GM!!! – I'm the gm at 1 of these hotels, we offer discounts for employees, my 2 assistants went out of town, stopping Baton Rouge at Sleep Inn, faxed an employee authorication, No problems Excellent Service everything went smoothly, Next in Deer Park, Texas, Comfort Suites... they comped the beautiful room, cool pool (hot tub shaped like Texas) Lastly Clarion! I had reservation & email confirmation so it was in writing, they didn't honor it...asking for a discount card I had already faxed to them... I spoke with the gm, she wants the original card... we agreed to charge the regular rate and I mail her a card and she would credit us..Its been 1 month... 12 calls and "she hasn't had time to credit Clarion gave them the out of service room, Tub did not drain, sofa missing cushions, 1 sheet on the bed... no blanket or comforter...No Remote..