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Best Western Crossroads of the Bluffs

3.6

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Location details

2216 27th Ave Council Bluffs, Council Bluffs, IA, 51501, United States

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3.6954 reviews
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Irvin Martinez's profile image
Irvin Martinez 
2 weeks ago
Kailyn Nordby's profile image
Kailyn Nordby 
2 weeks ago

Staff was very friendly and thorough, and the breakfast was decent - lots of options. Rooms, pool, and hotel were clean. Good location, only about 10 minutes to the zoo and plenty of food options within a quick drive. My main complaints have to be that our bathroom made constant noise (no sure what!) and the water in the shower. Probably the worst showers I've taken at a hotel, I can't even sugarcoat it. The temperature was all over the place. I could set the water at a good temperature, get in, and the entire shower it was ... read more

Allison Templeton's profile image
Allison Templeton 
2 weeks ago

My husband & I were traveling from South Dakota to visit Omaha Nebraska with our toddler. Our only plans were to see the Zoo & hit up a local playground. I booked this because it was a decent price & had decent reviews. This isnt a fancy hotel, it was defintely dated, we had a lil privacy issue with our curtain we were able to fix ourselves. But the staff was EXTREMELY accommodating. I meant to book Fri/Sat in their jacuzzi suite but booked Sat/Sunday thru expedia by accident. They explained to me how I could switch things a... read more

Trey Phelps's profile image
Trey Phelps 
3 weeks ago

By far one of the worst hotels I attempted to stay at, and hands down the worst best Western. Originally checked and to start the lobby was extremely hot and had mildew smell to it, the halls have an overwhelming smell of chemicals. Then I got to the first room which was 235 and you could hear everything going on outside and mice squeaking inside of the walls, went down to the lobby again and she seemed bothered about my concern but did move me to room 233 which as soon as I walked in you could hear the mice even louder in t... read more

Chris Witzke's profile image
Chris Witzke 
a month ago

Have stayed here for work and for vacation. Overall bad location and over priced as it gets. Minimal customer service would have been better than what service is and I would guarantee your tv doesn’t work. 

Frequently asked questions about Best Western Crossroads of the Bluffs

How is Best Western Crossroads of the Bluffs rated?

Best Western Crossroads of the Bluffs has a 3.6 star rating with 954 reviews. 

When is Best Western Crossroads of the Bluffs open?

Best Western Crossroads of the Bluffs is open now. It is open 24/7. 

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