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2216 27th Ave Council Bluffs, Council Bluffs, IA, 51501, United States
Get directionsThe rooms are a disgrace! The only thing that made up for it if you want to call it, was the morning breakfast staff! The room i was in had previous water damage that the front desk denied. The smell of mold and mildew was strong throughout the room. I have pics of the open flooring where the underlayment of the water damage floors was not only pertruding, but coming out of the open seams. Uneven and loos flooring from water damage, because it was throughout the room, appears to have been previously flooded. The flooring als... read more
Breakfast good but wish it was great to start day
Basically everything you'd want in a terrible hotel. Awful service, terrible wifi, cold breakfast, tv not working, and an unclean room.
Our room was very clean and the indoor pool was very nice. The only cons was the on shift manager was in the breakfast room talking very loudly on his phone eating also. Then when we went to check out he was missing. We waited 20 minutes even though there was a sign that said he’d be back in 5 minutes. We ended up leaving the key cards on the counter. Very unprofessional.
Best Western Crossroads of the Bluffs has a 3.6 star rating with 980 reviews.
Best Western Crossroads of the Bluffs is open now. It is open 24/7.
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